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February 2024 by Kathleen Doyle
Last night I somehow set my order to carryout. Not sure how I did it bc I don’t drive. But I did. I never noticed till I called the store an hour later to check on my order. Once the girl who answered the phone let me know, her first response was, we are happy to remake this and send it out to you! What a relief that was. You just don’t get service like that anymore. I added a small tip for the driver and handed him cash when he got here. But I can’t thank the store enough for fixing my mistake and making this so easy!
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February 2024 by Kathleen Broadbent
Last night I somehow set my order to carryout. Not sure how I did it bc I don’t drive. But I did. I never noticed till I called the store an hour later to check on my order. Once the girl who answered the phone let me know, her first response was, we are happy to remake this and send it out to you! What a relief that was. You just don’t get service like that anymore. I added a small tip for the driver and handed him cash when he got here. But I can’t thank the store enough for fixing my mistake and making this so easy!
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January 2024 by Sun flower
The papadias are horrible. They arrived burnt, cold, hardly any cheese or other ingredients .. see photos. I ordered off
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November 2023 by playercom
Ordered delivery on a Saturday night. That was some of the best pizza I've ever had from a major chain. I don't usually order delivery because I feel the food isn't as hot or fresh, but this pizza was so good, they must have left the store right when my pizza came out of the oven. This was the first time I've had Papa John's in several years, and I already want to go back.
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October 2023 by Devin Avery
It was cool. The staff were interesting to be around. The manager wuz cool too. I'll never forget working here, forever remembered.Parking: There are always plenty of parking spots available. I never had to look for one.
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September 2023 by Gregory Platt
First time in a very long time. Really good!
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August 2023 by Caitlin S.
As a fan of Papa Johns I was very disappointed in this place last night. After eating only a slice of stuffed crust, my boyfriend and I felt sick. He threw up multiple times and we both had upset stomachs all night long. The pizza was covered in grease and the dough was a weird consistency. Will not be ordering from here again.
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July 2023 by Paul Mayfield
I've never had problems here. A driver forgot my drink in his car and brought it right back asap. Food is always cooked right
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July 2023 by Carlene Bowers
I walked in to place an order and needed a minute to look over the options. The guy who took my order did not welcome me into the store and appeared impatient because I didn't have a specific pizza in mind. He did tell me it was a 30 minute wait. The A/C was non existent. The location could use a paint job. Above the counter on the wall were electrical outlets that should have been covered with a poster or picture. Location just looked unkempt. The counters were covered in dust. I've been here in the past and it never looked disgusting. There was another emloyee who greeted 3 additional guest when they came in. Maybe the person who assisted me was having a bad beard day.
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June 2023 by Kiyoko kat
I just wanna give a shout out to papa John's. We called in a order that somehow was never received and after sitting and waiting for 30 minutes the lady realized she didn't have it and asked for our order. When it was done she apologized and didn't charge us. Good Customer service isn't around much anymore, I grew up in the restaurant business and without getting mad or asking for compensation she just said no charge. Without a receipt I can't write the company so I wanna give 5 stars ✨️ to papa John's In smithfield. Thank you! And the food was great!!
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May 2023 by Kelsey Ewell
Papa John's is my fave, food & service is always great
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May 2023 by Christina D.
Driver was driving out of control riding people's tail on brewers beck today at 2pm and cutting them off. Two driver had dogs in their vehicles.Unprofessional behavior coming from a business.
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May 2023 by Megan N
I sure love when they slap the pizzas. The staff yelling at each other adds flavor fr fr.
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May 2023 by Grace Todd
I don't know about anybody else but my tacos were soaked in ground beef juice ???
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May 2023 by Charles Johnson
Lately, they have been failing to properly proof their dough.
