-
November 2023 by Raven Wilkerson
Not professional, slow, they will send a text that my medicine is ready for pickup, but it’s not ready when arrive to pick up my prescription.
-
August 2023 by Doulos S.
I wish that I could give zero stars. They are understaffed and the automated prescription process doesn't work. It will say that it has processed the order but when you show up to get it, there is no record of the prescription being requested. I showed up on a Saturday and they were closed for the whole day. Unbelievable. The staff is unprofessional in the face of this. I am switching service and suggest that others do the same. Horrible, horrible, horrible experience.
-
August 2023 by Ashley C.
By far the worst, most unprofessional "pharmacy" I have ever been to. This place needs to be closed permanently.
-
July 2023 by Nicole S.
I was visiting family in the area and needed a last minute picture printed for a baby shower. I sent it to the closest CVS and I am glad that it was this one. At first my picture did not load when I sent it through the app, but Ian, the store manager called me personally and spoke me through the process. When I was still not able to get it done online, he suggested I come in and do it. Upon my arrival to the store, we were greeted by a wonderful cashier (sorry I didn't get her name), but she got Ian from the back and he took his time and helped me print an amazing copy of my picture on a canvas. The cashier offered my sister and I cold bottle water as we waited and chatted with us to help pass the time. Ian and all of the employees where so pleasant and helpful and gave true southern hospitality. I normally visit the area once or twice a year and I know for sure I will always use this location for all my photo, pharmacy and other store related needs; as the services was amazing and the staff kindness went above and beyond to help. This makes me confidence to say that I will always spend my dollars there when I am in the area and even just pop in to say hello!!!
-
March 2023 by Diane J.
Unprofessional team, receive a phone call that Rx is ready, when I get there they say not ready come back in a couple days. Understaffed. Michelle is the only pharmacist who got that place operating correctly -- the pharmacy team was very professional, prescriptions were always ready quickly, and the whole process was very smooth. It is as if the store is being run by children. Get Michelle back she is badly needed.
-
January 2023 by Colean S.
Would give no stars. Prescription was filled on 1/9. So I arrived 1/10 after work. Was informed not ready and would take an hour. So I arrived the next day after work and only had one prescription ready. Got told the other is on back order! Like every medication that's prescribed smh. The worst.
-
November 2022 by Konnor Gravel
Made an appointment 2 weeks ago for a flu shot, went in today and pharmacist states “Our wait time is an hour, your going to have to either wait or come back at a later time because we are short staffed”So, what was the point in make an appointment if your going to deny service, hence the reason for the 1 star, will be taking my services elsewhere.
-
November 2022 by Brittany Lee
Worst pharmacy in the area! They never pick up the phone, or the hang up on you! Meds are never ready at a decent time, everyone including the pharmacist is rude as crap!
-
November 2022 by Google user
Made an appointment 2 weeks ago for a flu shot, went in today and pharmacist states “Our wait time is an hour, your going to have to either wait or come back at a later time because we are short staffed”\\nSo, what was the point in make an appointment if your going to deny service, hence the reason for the 1 star, will be taking my services elsewhere.
-
October 2022 by Livvy Preisser
never have meds done on time. horrible customer service and store. they don't pick up the phone either!
-
October 2022 by Cathy Jessee
Don’t EVEN try to get these people in the pharmacy on the phone because apparently they silence the phones. Yesterday, my granddaughter went to the doctor in the AM and at 2pm there still was no prescription for her. I wanted my daughter to call to make sure the script was ready but 20 minutes later still no one answered. So I was leaving to go back to Windsor where I live but I decided to GO TO SMITHFIELD CVS with my phone STILL on waiting for someone to answer in the pharmacy. I observed first and there were no phones being tended to. By the way, prescription was not ready. The reason? Lol. As usual, NOT ENOUGH WORKERS…………
OH AND…….CVS IN WINDSOR IS WONDERFUL
-
June 2022 by shevonne newby
Good luck with getting anyone to answer the phone in pharmacy after 7:30 pm. Horrible.
-
January 2022 by Misty Jividen
Always good service
-
January 2022 by Richard Toole
Test was quick
-
August 2021 by Duane Lawrence
I have not been able to get medicine for my daughter all day. I have talked to the store manager and she said she has no control over the pharmacy. I have talked to the pharmacy and they won’t accept payment, instead they sent me to a website. I did as asked and went to the website that i have never seen in my life. It took 40 minutes to create an account and add my daughter. Her medicine is not listed so i can’t pay for it. I have done everything the store employees have told me and i still can’t get the medicine. I am off of work now, so I am going to the store to ask for the medicine
