Browns Automotive, located in Smithfield, VA, is a trusted business offering auto repair, tire service, and towing. The team specializes in light duty towing, including cars, motorcycles, and small trucks, using modern equipment to ensure safe and efficient service. Customers consistently praise Browns Automotive for their great service, quick turnaround, and friendly staff. Many reviews mention that the team provides outstanding customer care, including courtesy rides home while vehicles are being repaired. The shop handles a variety of issues, from routine inspections to more complex repairs, often quickly diagnosing problems and providing effective solutions. Customers have appreciated the helpful communication from technicians, who keep them informed about additional services needed. The business also offers a nationwide warranty protection plan for 24 months, adding extra peace of mind. In emergency situations, Browns Automotive responds promptly, towing vehicles within 20 minutes and diagnosing issues efficiently—most often related to batteries—then completing repairs in a few hours. Overall, Browns Automotive is known for being friendly, knowledgeable, fast, and reliable, making it a go-to place for vehicle repairs and roadside assistance in the Smithfield community.
Prompt service. A fair price and friendly staff. Thanks for the service and friendliness of staff.
October 2025
Service was done correctly, completely and within the time stated. Good people, great service.
October 2025
Since we’ve moved to Smithfield, we have been taking our vehicles to Browns Automotive. They have consistently provided great service for all of our vehicles, mechanically and customer service wise. We will continue to bring them our business!
