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January 2024 by Rowan Miller
The people that work here are great! but this store has not been properly staffed since I moved here in 2022. Whatever regional manager is over this store needs to allow more budget for people to work here. Too much product on the sales floor, on carts, in aisles, tripping over things, it's a safety hazard. People aren't paid enough and have to deal with lines 9 and 10 people deep.
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December 2023 by Anthony Lilly
Worst store ever. I really don’t like going into this store, but it’s the only one within 5 miles so we shop here. After today though, I may not come back. They got remodeled and although the things they added were a great addition, you can’t walk the isle!!! If the place is busy, you’ve got to wait for a shopper to move the carts in the isles to get what they need and then you can enter to get what you need or back out the isle because someone else is waiting. Absolutely horrendous place to shop. About half the store or more is covered in carts like you see in the photos.Dollar general you need to either pay your ppl more to get the work done or hire more ppl to get the work done.
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February 2023 by Brittany
Dollar General is unfortunately, a complete necessity in Shenandoah which is why I hate leaving a bad review for it. I'm sure Shenandoah residents remember the days of riding all the way up to Food Lion when you just needed a loaf of bread, toilet paper, or another necessity and god forbid if you forgot something. That being said, this store is a complete mess. Boxes and carts everywhere. You can't even walk down any of the aisles because of all the carts and junk blocking it. Everything is so unorganized and since there's stuff all over the floor, it could become a tripping hazard. I don't know what needs to happen to improve this store, possibly more employees? I would be nice to walk in and see the store clean for once. Someone definitely needs to step in and take charge.Only two cash registers and no self-checkout either.
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January 2022 by Ann Yardley
I stopped going here because the manager doesn't seem to like people. Understaffed like everyone else right now so It's understood, but still did not feel welcomed.
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October 2021 by Lori Campbell
Always busy and so glad the idles are cleared now and not items laying everywhere
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July 2021 by Jennifer Knight
Very convenient and close I can walk
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June 2021 by Samantha Shenk
I left my kids in the car to run in and get the two items I needed.. what should've taken 5 min tops took me 25 min because there was a line of 12 people and only one cashier. Obviously customers couldn't get upset with the one cashier for doing the best and quickest job he could've possibly done.. I just feel like in such a small town where the dollar general is one of the few stores available to get stuff.. they should have had more than one available cashier.
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June 2021 by Jodi C.
I am brand new to the area and I don't know where things are. I like this store because it has all the basics. It has hooks and decor. Towels and soaps. Kitchen basics. Beer. Wine. Candy. Dog food ... And the staff is always friendly. The customers are friendly and polite to each other too. The store seems fairly clean and organized.
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May 2021 by Patty Robinson
This dollar General in Shenandoah Va, is the nastiness, store I have ever seen, Easter day most of the store, was blocked from one end to the other, with carts, it is a disaster waiting to happen, , I wanted a pair of flip flops, couldn't even get into where shoes were, , something needs to be done, only store ,our little town has, and it could be a nice place to shop, corporate office needs to investigate
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April 2021 by Wendy Allen
The store is a mess. Carts full merchandise that hasn't been stocked yet.
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April 2021 by Juanita Kipps
The person was very impressed keep 8 the good work
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March 2021 by Ann Tinnell
I can usually find what I want. Just sometimes you can't get through the aisles because they have freight in all of them.
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March 2021 by Maxine Sellers
Always have what you want if they don't they will look for you they stay on top of things
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March 2021 by John Shumaker
Awesome very friendly and fast service
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January 2021 by Dianne Keiser
They really need to give people hrs so they can get that store cleaned up and stock them shelves. Everytime i go there you cant get thru the illes cause of boxes sitting and blocking so you cant walk thru with your cart. I like the store, but need lot of organization for sure.
