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November 2023 by Rubeeka Durrani
Thank you Ayinde for your patience, professionalism kindness and due diligence! Ayinde spent over 3 hours with me and my son. I highly recommend him for any person coming through those doors. I’m looking forward to my 2 new Storm cooling pillows,protectors, & new Beauty rest Black mattresses and adjustable bases. He really showed me the benefit of what mattress warehouse has to offer. So excited thank you happy holidays!
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November 2023 by Jo Elle Weech
Ayinde provided exemplary service, not only insuring that we each got the best mattresses for our physical needs, but to work to make the purchase affordable. Very grateful!
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November 2023 by Sway
I was completely impressed with how well Ayinde answered all my questions. His professionalism, patience, & customer service was outstanding. Ps: If you go to any mattress Warehouse ask for Ayinde highly recommended. Thank you!
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November 2023 by Michelle Machado
What a great experience at this store. Vida took care of us and took her time to answer all our questions and concerns. She is very patient, energetic, and highly knowledgeable about all the mattresses. We spent about 2 hours in discussion and finally made a decision. We left with our purchase of a brand new mattress and couldn’t be happier and more secure in our choice. I highly recommend coming to Mattress Warehouse for your mattress needs.
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October 2023 by Sarah Hodgkins
Don't buy a mattress from any Mattress Warehouse. We originally came looking for a mattress for our guest room, hoping to spend somewhere around ~$1500. After trying out some options, we decided to upgrade our bed (and move our previous mattress to the guest room) and purchased a tempur-pedic pro adapt. We were told it was cooling and we wouldn't be overheated in it. Since receiving it, the mattress has been very stiff. I know there is a break-in period required for memory foam so I can't complain about that. However, it has been so hot that we aren't able to sleep at all. The "cooling" is non-existent. We have honestly never slept worse.At the time of purchase, we were told that if we didn't like it, we had 100 days to send it back. What they don't tell you is they don't do returns, only exchanges AND that the exchanges have to be of equal value. We wanted to exchange it and go back to our original plan of getting a cheaper mattress for our guest room. Apparently, that can't happen.After spending an hour trying to get someone on the phone at corporate, I finally spoke to a regional manager who essentially told me "it sounds like you just don't want to spend money." He was incredibly dismissive and unwilling to try and reach any sort of solution.I would recommend looking at Mattress Firm - it seems like they actually have a return policy instead of this sham.
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September 2023 by Sarah H.
Don't buy a mattress from any Mattress Warehouse. We originally came looking for a mattress for our guest room, hoping to spend somewhere around ~$1500. After trying out some options, we decided to upgrade our bed (and move our previous mattress to the guest room) and purchased a tempur-pedic pro adapt. We were told it was cooling and we wouldn't be overheated in it. Since receiving it, the mattress has been very stiff. I know there is a break-in period required for memory foam so I can't complain about that. However, it has been so hot that we aren't able to sleep at all. The "cooling" is non-existent. We have honestly never slept worse.At the time of purchase, we were told that if we didn't like it, we had 100 days to send it back. What they don't tell you is they don't do returns, only exchanges AND that the exchanges have to be of equal value. We wanted to exchange it and go back to our original plan of getting a cheaper mattress for our guest room. Apparently, that can't happen.After spending an hour trying to get someone on the phone at corporate, I finally spoke to a regional manager who essentially told me "it sounds like you just don't want to spend money." He was incredibly dismissive and unwilling to try and reach any sort of solution.I would recommend looking at Mattress Firm - it seems like they actually have a return policy instead of this sham.
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September 2023 by Katie
We had an excellent experience - our sales associate, Saeeda, was very helpful and gave us some discounts. It was a quick and easy transaction.
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September 2023 by Bertha Waddy
What a wonderful experience we had finding the right mattress for our situation. The store Manager Vida and store Rep. Saeeda was very patient with us and made sure that we were satisfied with our mattress selection. In the end, we are very grateful for their excellent customer service.
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September 2023 by Adnan Zulfiqar
Had an excellent experience purchasing a mattress here. Great selection, best prices in the area and wonderful staff. Worked with Saeeda who was absolutely delightful! Very knowledgeable, not pushy and gave us space to make a decision comfortably.
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September 2023 by Steven Brown
Saeeda helped pick out two mattresses. She was very friendly and knowledgeable. We highly recommend her if you are looking for a mattress replacement.
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August 2023 by Mary Beth Salomone Testa
Vida is so fabulous. She helped us with great info and patience while my son made his decision. I appreciate that she listened to both of us! Very cool. We are getting a great new bed!
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August 2023 by Ineke Stoneham
Michael was friendly, patient and answered all of our questions. He worked with us on pricing and didn’t do any super high pressure tactics (he is a good salesman so there was some pressure ?) The store has many options at many price points and you get a chance to test the beds recommended (with a protective cover) and a funny little Bed Match machine that recommends mattress types for you.
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August 2023 by Ken Brunetto
Vida was perfect!! I came in needing a queen mattress asap. She was able to find one in stock at a close mattress wharehouse location. Saved me from telling my daughter she was sleeping in the floor tonight. ??❤️
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August 2023 by Sylvain Browa
Michael was a persistent salesman yet very courteous and friendly. He was extremely helpful and got on the phone several times with his managers to get us any possible discount available. He made a stressful process very manageable.
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July 2023 by Drew Horne
Great service, great products, good deals. Outside looks a bit sketchy but everything is clean quality inside. 0% financing is great.
