Exxon is a business that provides both fuel and automotive services, with mixed reviews from customers. Customers appreciate the honest, reliable, and professional service offered by the staff, especially for car repairs, inspections, and oil changes. Many have trusted the station for years, noting that they have had positive experiences with the mechanics, who are described as fair, thorough, and knowledgeable. The staff is known for explaining issues clearly and offering reasonable prices, making customers feel confident in the work done. However, some recent experiences have been less positive. One customer reported spending $100 on gas, only to find the restroom out of order, and faced rude behavior from the cashier who directed them to a nearby cafe instead of allowing restroom use. This customer also mentioned that due to poor customer service and inconvenience, they stopped filling up at the station regularly, leading to a loss of business for Exxon. Overall, Exxon is recognized for its good work on vehicle maintenance and fair pricing, with many loyal customers. Yet, occasional issues with customer service and amenities like the restroom can impact the overall experience. The station is seen as a trustworthy place for car care, but improvements in customer service could enhance its reputation further.
Asked the mechanic to look at a noise my car was making. He told me the problem and quoted a price. Aki (the mechanic) was amazing, he showed me the rusted piece on my car, the new pieces he was going to replace it with, and fit me in right away. The price he quoted was fair and exactly the ended outcome price.
September 2022
I have been taking my car to this service station for approximately 10 years. They do good work at reasonable prices. Throughout those years, my old car passed all state inspections.
August 2022
Honest, fair, reliable. Efficient service. Above and beyond. A diamond in the rough. Highly recommend this Exxon station for oil changes, inspections and more!
