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June 2024 by No B.
Good company to deal with & friendly. Don't let the low rating fool you as CLEARLY most of the bad reviews are from friends of 1 person who had 1 bad experience with them so the low rating is unfair.
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March 2024 by Dimples Faison
If I can give them a zero they would get one from me!!! For one they towed my car from a shopping mall and all I did was park there for a hour in a half to switch cars.i come back my car was gone I called them and they gave me the run around because they know they totally were wrong for towing my car. IT GET WORSE! THEY CHARGED ME 275 DOLLARS TO GET MY CAR BACK AND MADE ME WAIT A WHOLE HOUR AT THERE SO CALL PLACE OF JUNK YARD LOOKING ESTABLISHMENT.AS I DROVE OFF MY CAR WAS BOUNCING UP AND DOWN LIKE I HAD SNOOP DOG HYDRAULIC ON MY CAR, ONCE I GOT HOME MY CAR WENT FLAT TO THE GROWN. MY MECHANIC SAID THAT WHEN THEY TOWED MY CAR THEY HAD TO USE A SNATCHER BECAUSE FOR ONE THEY DIDN'T HAVE MY KEY. EVERY MECHANIC AND OTHER TOWING ENFORCEMENT SAID THEY WERE SUPPOSE TO USE A DOLLIE OR FLAT BED TOW TRUCK WITH ANY FOIEGN CARS. INSTEAD THEY WERE SO ANXIOUS THAT THEY SNATCHED UP MY CAR WITH A SNATCHER THEY TOTALLY MESSED UP MY SHOCKS ON MY CAR WHICH COST 2364DOLLARS JUST FOR THE PARTS. I CALLED THEM AND THEY GAVE ME THE RUN AROUND AGAIN. TELLING ME THAT A 2ND PARTY TOWED MY CAR AND USED HIS LOT TO RETAIN MY VEHICLE. I SAID REALLY HE GAVE ME THE NUMBER TO TO THE MAN. NO NAME. NO BUISNESS NAME ONLY A CELL PHONE NUMBER I KEPT TEXTING THEM BOTH AND CALLING THEM AND THEY DIDN'T APOLOGIZE NOR TRY TO TALK WITH ME TO HELP GET THE SITUATION STRAIGHT THEY ARE HORRIBLE LYING IRRESPONSIBLE PEOPLE IAM OVERATED PISSED BECAUSE THEY WENT ABOUT THIS WHOLE SITUATION UNPROFESSIONALLY NOW I HAVE TO DO A CIVIL SUE IN COURT BECAUSE OF THEIR NELGAGENCE I RECOMMEND NO ONE TO USE THIS PEOPLE FOR ANYTHING BECAUSE THEY DON'T HAVE A HEART OF GOD THEY ARE ALL ABOUT GREED
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March 2024 by Yumboldt
Got to give them a low rating just for the fact that Jackson told me he would refund my money because of a misunderstanding getting my vehicle towed from my own apartment building but apparently he has no intention on keeping his word. Kind of funny too after standing there with him having a conversation about being raised right and his grandma giving him whippin's. Lol.
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May 2023 by Tanisha Miller
Me and my boyfriend showed up in person to get our car from here today. everyone was super nice and understanding and they are also willing to work with you.
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May 2023 by Tyren Cloyd
Towing from guest parking is ridiculous work
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July 2022 by Howard McPherson
The biggest thief's in the business DO NOT TRUST A WORD THEY SAY!!! They lie and try to paint a beautiful picture they are really big scam artist!
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June 2022 by William Wilson
Jackson is very prompt when I have called and reasonable he will treat you well have been using him for many years he is the man for your job
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June 2022 by john wilson
Super nice guy and is reliable..great service i would definitely recommend.Service: Local hauling
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March 2022 by Red Bankston
Extremely reliable and reasonably priced towing as you are going to find in the central VA area.
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January 2022 by Shaquan Matthews
So the towed my car at 1030 at night at my aunt house and I'm in her RESERVED spot I'm literally leaving I was only there an hr he told me he lifted my car and all sorts of stuff if I have any damages to my car they in trouble then gonna tell me give him 50 they'll drop it I went in the house to get money and they pulled off seams a little sketchy to me
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October 2021 by Sn1p3r EliteTV 2.0
Fair, reasonable prices
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October 2021 by lee samuels
Very efficient
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May 2021 by Austin Whitet
Unscrupulous billing for ridiculous tow charges
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April 2021 by Lamonie Dandridge
I was towed in the middle of the day because I didn't have the right sticker for my complex even though I moved from one apartment to the next in same complex. They go around late night early morning flashing lights in cars.
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April 2021 by tori booker
Live where they don’t monitor parking. For months they don’t come by. Call and the voicemail is full. Hence nobody answers barely. Last year living where I am. And add insult to injury been calling for two hours and nobody has showing up. I was told that they were on the way 1 1/12 hours ago. Trash!!!!!!!!!!!!
