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October 2023 by kira pope
$8 dollars to cash a check. Garbage bank just like the old BB&T.
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September 2023 by C. C
Can’t deposit cash into someone else’s account if your name isn’t on account. Ridiculous just needed to put gas money in daughter’s account. Now, this is a general complaint about truist in general. If you open a new account make sure there is plenty of money available because the first time you deposit a check they will put a 9 day hold on the check. I’m pissed and left the branch in tears when I tried talking to them. I have very little money. Can’t buy pet food if they run out before 9 days is up, can’t pay bills. This check will be available 4 days before my next paycheck. How do they expect people to live when they hold people’s money hostage?
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July 2023 by Tony Mint
This is the third time i come into this bank to open a business account. Branch leader couldnt greet me as I sat on the chair. Another team member remembered me from when I came earlier, but was waiting on the branch manager to see if she could do it. I left as couldnt wait anymore, have clients to tend.Its 4:15pm, she spoke to branch manager and said was unavailable- if I wanted to schedule an appt tomorrow - No! Im here now for the second time today!!If they dont want to help customers or service my needs, then get another job that doesnt require customer service.
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October 2022 by Diane Sure
Brought a check drawn at this bank and said they couldn't cash it. Went to the Gloucester branch and they cashed it. No problem
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February 2021 by Cliff Howell
They are very slow ?
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January 2021 by dale sprenkel
Drive thru and ATM are open. To go into the lobby you must first call.
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January 2018 by casey mccreary
Helpful and friendly
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November 2017 by JR Austin
I've been in this branch several times. The staff has been friendly and professional.
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November 2016 by Cheryl Gardner
Beg borrow and take
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July 2016 by Heidi Bussler
Downright rude and unprofessional service. Run by teenagers. Blank expressions. No hellos. Absolutely incapable if performing the simplest tasks. Will NOT be using this location again. Chelsia was my teller. Laughable.
