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September 2024 by Jay Merritt
I purchased an Alfa Romeo from a gentleman who had Salem Import replace his alternator less than 150 miles ago.They tightened the belt up so tight that it wore the new alternator’s bearing out in less than 150 miles!I have been restoring Italian sports cars for 40 years and couldn’t believe how a shop could screw up such a simple job!Needless to say but I would not recommend anyone trusting theie car with these guys.
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June 2024 by Dany Bourassa
Professional, excellent customer's service...
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June 2024 by Jacob Ramey
Very knowledgeable mechanics if you have a Euro or German car I highly recommend this shop for service!!
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January 2024 by Gene Chewning
Took a VW there last week seems very knowledgeable waiting to see if he gets it fixed.
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January 2024 by tigapaw1
Outstanding people and expert diagnostic servicesGot my son's 98 volvo s70 humming againAppreciate it greatly
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November 2023 by Dan Curran
This kind of shop doesn’t exist any more. Mark and Sandy are wonderful people, and Mark is a talented and highly experienced mechanic. They were incredibly helpful, generous, flexible with timing, and saved us (three times!) to keep a trip going with our old Vanagon. I wish we lived closer, as this place is simply a gem. Thanks again both of you!
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October 2023 by Rick Stump
They know their stuff.
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July 2023 by little man
Great service,friendly staff! Mark is very knowledgeable of the VW hands down!! I highly recommend going here if you have a problem with your VW! Thank you so much for getting my Bug back running right!
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July 2023 by Susanne Gladding
Mark did an awesome job putting the old vanagon back together..Engine and parts were all in cardboard boxs! Runs fantastic!Services: Transmission
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February 2023 by Waylon Wilson
The woman who answered the phone was rudest anyone can be. Not to mention I was 700 dollars over priced compared to where I go to now
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February 2023 by Jeff Bryant
Called about getting a car worked on , some rude lady told me to take them off my list as if I was a telemarketer WOW !
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October 2022 by mastrodan3rd
Fantastic little shop for any VW enthusiast. Mark really knows his way around VW’s and he identified the issue in my Tiguan before I gave a detailed description of the issue. He got it in and out quickly and reasonably priced. Alsobeing new to the area, Mark and Sandra were a great source for local information on hiking trails and places to see. We will definitely be stopping back just to chitchat and ogle the impressive collection of VW history.
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January 2022 by Garrett Carbaugh
This place is a great little shop, it's also hard to spot, tucked away on a side street in Salem. The staff is very knowledgeable about multiple different European auto manufacturers, including Audi/Volkswagen/Porsche/Bentley, Mercedes, BMW, and possibly more, their service fees were very reasonable, and the staff was friendly and cordial. Sadly I moved to a different driving platform, so I don't use their services currently, but I suggest them to anyone in the greater Roanoke area for work on European import cars. Great place.Services: Brake service & repair
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December 2021 by Jack Harris
Went to visit Mark and look at a new car he has.
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July 2021 by Ferdinand P.
Mark is the most knowledgeable air cooled mechanic in southern virginia, hands down. $80-100/hr is well spent and beat bafoons working in my precious cars--and i've met a lot of dishonest idiots in my 25 years of VWing; more business to come Mark! thx Ferry
