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May 2024 by Donna Martin
Everyone is so nice and personable. I've had a couple of pieces of old jewelry repaired by them and they do great work. Highly recommend.
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May 2024 by Liv C
Update: If I could give this place 10 stars I would. I just got my ring back today and it looks as beautiful as the day I was proposed to. You can’t even tell that it ever needed fixing. Absolutely amazing. And once again, the friendly and welcoming environment was the same as my first visit. Please please go see the wonderful people here for any jewelry needs. You will not regret it.
Highly highly recommend for any jewelry needs. I took some jewelry in today to get appraised ( found out this is not a service they offer ) and also to find out about getting my engagement ring repaired ( a service they do offer) . Both of the ladies that work at the front counter are very very sweet, helpful, and knowledgeable. They answer any questions you have and really make you feel comfortable and cared for. I have always had a wariness for taking my jewelry anywhere for fear of something happening, and R.M Johnson & Sons Jewelers is the first jewelry shop I have gone to. From the moment I walked in the door, I was greeted with a smile and a welcoming environment. I’m glad I chose them today and will definitely be going back for any jewelry needs in the future. Will update once I have my repaired ring back. Can’t wait!! ❤️
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April 2024 by Connor Kinkema
Absolutely great customer service and products. Could not recommend coming here enough!
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March 2024 by Christy Luper
Very pleasant and helpful
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February 2024 by Paul Berg
Took and unusual request to them: needed a small medical laser welded. They fixed it while I waited; great customer service.
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February 2024 by William Dixon
Great customer service and quality merchandise. It was a wonderful shopping experience.
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February 2024 by Chip Stephenson
R.M. Johnson & Sons Jewelers, lead by Jane and her sons Mack and Zack, stands as a shining example of a community gem. Their genuine warmth and personalized approach creates a family-like atmosphere. Over the years, they have treat my family as their own. The positive impact they've made in the community is a testament to their commitment and outstanding service.
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February 2024 by Jarri Hasnain
I had a great experience with R.M. Johnson and highly recommend them. The staff are knowledgeable, courteous, and take the time to educate clients. Karen was very helpful in picking out a ring. I was in a time crunch and Jane went above and beyond to rush an order for me. The customer service is above and beyond and I will be returning again for any future needs.
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February 2024 by Matt Johnson (Memphis)
Very, very friendly staff, & good prices on repairs
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February 2024 by Katherine Braner
Jane is an absolute pleasure to work with! She takes such pride in her work and it really shows. Highly recommend R.M. Johnson & Sons if you're looking for a jeweler with integrity in Salem!
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December 2023 by Keith Franklin
Wonderful local jeweler, staff is exceptionally friendly and the wife I was blessed with loves them.
Mom's happy, I'm happy.
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December 2023 by Chris Barker
Went in to get watch band sized. Wanted new wedding band for husband of 50 yr and staff K.F. was friendly, kind and helpful. Came away w watch band done and several good options for rings! Kudos to you K.F. ?
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October 2023 by Jeff Sobataka
Folks have always been helpful and prices are very good. Jewelry repair done promptly.
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October 2023 by Lexi Mahala
My now Fiancé picked the most perfect ring for me to wear the rest of my life. I am honestly over the moon about this ring! Thank you to the kind people that helped him make this all happen. 10/10 would recommend this family owned and operated business for getting your perfect jewelry! Plus always wanting to support local businesses.
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August 2023 by Rebecca Lawrence
Excellent experience very friendly staff and knowledgeable professionals
