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9AM - 1:30PM 2:30 - 4:30PM
101 Church Ave SW, Roanoke
Post Offices
“David is the nicest, most cheerful USPS employee I have ever interacted with. He is awesome and makes visiting the post office, which is usually not a pleasant experience, much more pleasant! He needs a raise!!!”
“I never in my life thought I’d write a review about a Post Office, but there is something about this location that brings me so much joy. I have never encountered such a consistently enthusiastic, friendly, efficient, and helpful staff. Every single person that works there - whoever is doing their training is doing a phenomenal job. I stop in here a lot on my way to and from work, and I swear I leave with a smile on my face every single time.”
“I do a lot of shipping out of this location. They are polite and knowledgeable. They have regulations and are on camera all the time . They do their very best to the best of their abilities. Dealing with rude comments and attitude makes for a long day for them.”
“I really love this post office! although sometimes the packages I drop off take more than 24 hours to get scanned in so they can be a little slow sometimes. But other times they are very fast! And also the employees here are very patient, friendly and kind. Especially Jack! He's awesome :)”
“We need to thank our Federal employees, many of them are veterans.My dad was a postal clerk in Hot Springs VA then postmaster in Warm Springs VA many years ago.Postal workers have a tough job trying to get the mail to us in a timely fashion. Their routes are timed and they're accountable for taking too long.You think your job is demanding - they really have a lot of pressure to get things done!”
“Great customer service. The postal clerk was by herself. She efficiently took care of each customer in a proficient and timely fashion. She was also very helpful and friendly.”
9AM - 1:15PM 2:30 - 4:30PM
2229 Crystal Spring Ave SW, Roanoke
Post Offices
“The closest Post Office to my house. The one guy who works there is pretty cool. And unfortunately he runs that place by himself. I always manage to show up when he's on Lunch Break. (1:30 - 2:30), Google reflects this in the Operating hours, so the people who nag about this place never being open, can deliver their mail themselves...”
“My wife and I had the pleasure of working with Cassandra today. She went above and beyond to help us get a new po box. What a great asset for the Roanoke postal area!”
“Was just told by USPS customer service that a pallet arrived on Sunday and it’s just sitting there not processed. Meanwhile I’ve been getting mail daily and this was supposed to arrive already. FIRE DEJOY. I don’t what you guys are doing, letting packages sit for over a week is crazy. I was told a LOT of packages besides mine are just sitting too.Spoke with a guy who works there and he was very nice. Looked for my package and didn’t see it. Explained all the possibilities of what may have happened. I don’t have my package and I’m not happy about it at all. Unsure if Amazon or USPS are to blame.”
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“Mr. Dave is so helpful! He helped me to renew my P.O. Box during an urgent situation that I had. It's good people like him and his team at that branch are so friendly and efficient in getting their job done and our postal needs met. I can't thank them all enough.”