Northern Tool + Equipment has been serving professional businesses, contractors, and do-it-yourselfers since 1981 by offering high-quality tools and equipment for any job. Customers appreciate the store’s well-organized layout, extensive selection, and knowledgeable staff. The managers and employees are known for their excellent customer service, often going above and beyond to help. One customer shared that when their lawnmower was mistakenly marked as “unfixable” and disposed of, managers quickly found a solution by replacing it with a new one without even asking. Others highlighted the staff’s dedication, such as an associate who kept them updated during a pressure washer repair and provided helpful advice on preventing future breakdowns. Despite a minor issue with a staff member unfamiliar with the Northern Tool Advantage Membership, overall experiences are positive. Customers value the store’s wide range of maintenance supplies, tools, trailer accessories, and other project-related items. Although some find the store slightly out of their way, they consider it worth the trip for the quality service and expert advice. Northern Tool + Equipment continues to be a trusted destination for reliable tools, equipment, and repairs, backed by friendly, knowledgeable staff committed to helping customers complete their toughest jobs.
