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July 2024 by De Phillips
I discovered this Kroger as a quick place to run in for a couple bags of ice and I’m so glad I did. I willingly pass several other krogers and competitors to shop this particular location and it’s not because of variety of products, nor prices. It is simply that I’ve never ever, ever found a grocery store with better people. Every staffer I’ve met is the most pleasant and helpful you could ever want and well with the extra distance. West Salem you are so blessed to have such wonderful folk working here.
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July 2024 by amber davis
Besides cashier following me and my husband like we were stealing oh just wonderful. Maybe next time have ur supervisor or asset protection team confront us head on about an issue. We always pay for our merchandise. Still though, it made our time in the store so uncomfortable and crowded. The employees are not customer friendly or customer satisfaction first. They do not greet , they do not assist or help when assistance was very so needed.
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June 2024 by Kari Newby
Grocery Pick Up.
Chris is very kind, careful and quick. Thanks!!!
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May 2024 by Kaitlyn Raker
Awful management and very unprofessional. Wouldn’t recommend anyone getting a job here. They treat their employees like dirt and want to fire them for no reason. Will never shop here again
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March 2024 by Angie Hunter
Very nice sized Grapefruit & pharmacy staff are always so nice. Thank you.
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February 2024 by Linda Cassell
Offer digital discounts but register doesnt ring it up. So sick of this
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February 2024 by Janice Gadapee
To expensive to do all my shopping there. I like their meat.
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February 2024 by John Leighton
They never have anyone to help you and then also nothing is never stocked!
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December 2023 by Sandra Lucien
Even from the parking lot, employees are there to greet you! There was one young man collecting carts to push them inside the store, he had such positive energy to ask how I was doing. Inside the store, the clerks were so nice too, and even customers were greeting me, this is a place where everyone is nice!
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December 2023 by Ryan Dixon
When utilizing the online pickup , you get some of the worst produce and meats you could imagine. Today, an onion slightly larger than a golf ball and zucchini and squash smaller than my hand and along with our peppers, practically expired. This is embarrassing. The choices in store are not usually much better. We have received rancid meat (within date) multiple times as well which is completely unacceptable. Also, the bathroom in the store is also disgusting every time. How the employees can even stand to use it is beyond me. The management of this store is absolutely terrible. Your customers deserve so much better. I do like to give credit where it is due though, Tom in the meat department is the most helpful and attentive employee I’ve had the pleasure of dealing with during my visits and always makes sure customers get the best of the best!
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November 2023 by Jess Walker
Usually has what we need, but there are times when common items are out of stock or hard to locate. Unfortunately, it's not what it was a year or two ago. It is less organized and less clean. Displays are not as nice looking as they could be.Great sale and clearance items that are unique to the store, so that makes up for some of the disorganization.
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November 2023 by Robert Howell
Store is dingy in need of a remodel. We’ve NEVER had a pickup order ready when we have arrived even after being notified it was ready and absorbently long wait lines for the pharmacy. Incompetency , perks of a multi million dollar company.
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November 2023 by David Ruzicka
Store was in disrepair. Bathroom had trash all over and no paper products in it. Had not been maintained in days.
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October 2023 by r bighill
Really getting fed up with no checkouts being open with actual people working them and different prices for the same product in different aisles.
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October 2023 by Patti Spinner
Friendly staff, lots of sales!
