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August 2023 by Google user
Look at these adorable lil baskets that I got for less than a quarter total! I'm delighted to find out that there is a Goodwill Outlet within driving distance of my home; I will certainly be back. This thrift store is for the hardcore thrifters, not for the faint of heart. Everything is just thrown in bins; you will have to search to find anything good. I look forward to returning.
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June 2023 by Smoki Smoki Smoki
The outlet store is the best! You can't beat the prices and you can find name brand shoes and clothes. The staff works hard to keep new items coming out.
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May 2023 by Michael C
Great Shopping but they need more shopping carts. Some of the staff needs a better attitude.
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April 2023 by Anna Williams
Just had an awful experience here today. We came in around 5pm looking to buy clothes. Once we had collected some things to try on, the lady working had closed the fitting rooms saying “nope, not going in there with all those clothes” directed towards us. We had about ten items to try on each and my partner had already tried on some things just 10 min earlier in those same fitting rooms. It was clear that she had closed fitting rooms specifically because of us. The lady working did not speak to us, did not tell us any rules, did not even ask if we were planning on trying things on. We would have gladly brought in a few items at a time or even put some things back if that’s what she wanted but no, she just closed the rooms for the entire store. I felt completely judged and ridiculed and left without buying anything.
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March 2023 by Samantha Richardson
Unorganized can't find nothing in this store. They do not organize by size signs say one thing but the clothes sizes. Say another don't waste ur time and patience
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January 2023 by Team Earthman
Goodwill at Lakeside in Salem. Was traveling thru and stopped. Asked for restroom, was told there is none in the store, you have to go outside to the next store that is Goodwill Bins. What a terrible experience. That place was a zoo. 2 bathrooms, one was so nasty you couldn't walk in, the other wasn't as bad but no toilet paper or paper towels. Kids were running everywhere. People where aggressive. They should only allow so many in at a time. They definitely need more staff in both locations. We frequently visit thrift stores all over the country, this was by far our worst experience.
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December 2022 by Wi Bono
They are no where as great as they used to be but ln occasion you can find interesting stuff.
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October 2022 by Daphne T.
I ❤ my Goodwill Stores.But also disappointed ?with them. So many things given to them for free, and they jack up the prices on everything.Very hard for the poor to get things they need.?
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September 2022 by LaKore
Nice selection of pre-owned clothes and books.
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May 2022 by Jean Carpenter
Great store and location. Lively crew and atmosphere. Keep up the good work. Shalom.
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March 2022 by Kima Hashem
I have been coming here for a few years. Yes Great Deals etc but the clients some of them try to size each other up. It’s a pity that I round up, pick up broken glass in bins, gave even gifts to a couple workers bc I know it’s not a picnic to work there with all the drama. Lots of great deals yes but be ready for pesky drama and the new co manager needs to stop talking down to people, telling you to pick up every item that hits the floor by mistake. That’s part of the workers job. I have to clean up the floors where I have worked, why can’t she? Sure a few fights here that can be laughable but very irritating to a paying customer that helps the Goodwill mission so to speak. People talk about each other under their breath make racist comments about black white, Hispanic, Indian etc. Enter at your own risk. People also steal and take stuff out of each other’s carts. A shame that the bigger picture can’t be seen that if you are in the store you obviously are in need of some of the items they provide at lower by the pound prices. I did call your Corporate office, you bet I did bc I’m not going to be intimated by people saying they are willing to fight you like been on the streets bc the aisles are cluttered. Been to Staunton, Richmond, Greensboro, Baltimore and even Hollywood Goodwill outlets not as much drama and well frankly that bathroom is just disgusting.
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January 2022 by Frederick Winckowski
O stars not an option...Older women with donations was told to take them not to the donation area, but to the next door and did not unload for her.Thank you for your things of value...don't expect any service...
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January 2022 by Kima H.
Absolutely the best goodwill EVER. Even though you gotta put in your game face and dig, it's 100 times worth your buck. Better stuff found here than Valley View Mall.
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December 2021 by Melissa Perry
The people are very nice..this is a store you really have to look but the prices are the best..love this place
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October 2021 by Dan Field
I got a dope move and a cd. Would recommend.
