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June 2024 by Sophie Stevens
First time taking my dog here, Jack should’ve knew it was a red flag ? when they want you to sign a form. she cut my dogs on his chest. ?? The haircut is a lot shorter than what I asked for also, his hair is uneven and a bald spot on his ear. she claims that he had it there before. My dog never had a bald spot on his ear. She told my husband, he was very good when she groomed him. Never coming here again please be aware of this place. ⛔️ ? ❌
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March 2024 by Wendy Hayth-Perdue
When our previous dog got older and needed extra care when we were away, we trusted About Pets Center with her needs. We now have a new dog (a puppy). We knew from day one we would take him to About Pets Center. Because our new dog is from a social breed, we take him at least twice a week for daycare so he can see his dog friends! We have had him groomed there, and we aim to have his nails done monthly (they come out smooth and rounded unlike the jagged splits that the vet produced!). The owners will help educate you on every aspect they can about your dog (a puppy is new to us!). Our dog loves to visit and shakes with excitement on our way through the door. He loves About Pets Center!
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March 2024 by Bessie Metcalf
My dog Wonder loves going to play with all his friends in the doggie park
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March 2024 by Kathy Clark
My fur babies Stevie and Holly LOVE to go to About Pets Center. Victoria and Brian are always very professional and they are always accommodating in day care stays and when I go out of town for vacations and Stevie and Holly need care.
I have taken Stevie, who is a Cockalier to Victoria since she was 3 months old. Victoria has groomed her beautifully for 5 1/2 years. Stevie loves Brian and to runs to him as soon as she sees him!
Holly Noelle, is my Yorkie who is 2 1/2...she is a Radford Yorkie! She is gorgeous and loves to visit and be groomed by Victoria. She enjoys playing with the other Yorkies and has a great time.
I highly recommend About Pets Center for safe professional care for your pets. I only trust Victoria and Brian to care for my babies.
About Pets Center is the BEST in the Roanoke Valley!!!
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November 2023 by John Smith III
Contacted “About Pets Center” about my aunts boarded animal. Explained to them about my emergency situation and the owner of the company “Victoria Radford” took care of us. I was able to pay over the telephone and Ms. Radford took care of my family. Thank you Ms. Radford for taking care of our family during this rough times.
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June 2023 by mike ruble
I took one of my collies there June 15. She is ALWAYS excited to go. She is treated only slightly less well there than at home. The owner is very "hands-on", professional and expert. I have recommended them to many people and will gladly continue to do so.By the way, the pricing on grooming is comparable, if not better, than at the pet "super stores" in the area. I'm not surprised that I frequently meet pet owners there who have traveled hours just to get the services from About Pets.
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December 2022 by B F
I board my fur baby here whenever we go out of town as they are always willing to accommodate my needs if they have the space. They take excellent care of him. Normally he doesn’t want go with strangers but he walked right off with the owner down the hallway so calmly and acted like he was right at home and didn’t even bark at him. That made me feel at ease as I knew he was in good hands.
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August 2022 by Angie Begley
After researching several boarding places I choose About Pet Center I felt very comfortable when I came in and meet the people that would be taking care of my 9 yr old Minuature Schnazure Dozer that doesn’t like to many people but he seemed to do very well and when we picked him up he looked great and not In A frenzy . I am very pleased with the care they gave him while I was away Thank you to all we will be Back ….
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June 2022 by Brenda Bowman
A excellant place for your family pet
A home away from home. Delightful Spa for your pet . I won't go anywhere else.
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June 2022 by Chester Richardson
Great place take good care of our dog
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May 2022 by Tina Poulos
I appreciate the expert care of my my Lukey, my old, diabetic Yorkie, at About Pets Center. Victoria, the owner is a Yorkie specialist and my Lukey's needs are met fully with precision and love by Victoria and her son Brian. The first time I took Lukey, Victoria told me that "he is very appreciative." The only way one can understand that is if they know their business.
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August 2021 by Brenda Hunt
I had a discussion with the owner about my two Cavalier King Charles Spaniels. She told me to bring a list with me letting her know what I wanted done. My daughter took them in and gives her the list. She takes a quick look at it and hands it back to my daughter. I told her I only wanted them to have a trim but wanted to keep their skirts long and flowering around the paws trimmed but not cut short. She chopped them off. The hair is choppy, not even at all. This is the worst grooming I have ever seen. She told me her son had a cavalier King Charles before so she was familiar with them. She also didn’t get any knots out of their hair. She said she charged $70 per hour for knots but couldn’t get them out. I had just combed the majority of the knots out that morning. Their hair on their tails was chopped off. They don’t look like they should at all. I want to call them and tell them how disappointed I am but I just want this experience over. My girls are bathed every other week and combed daily. My dogs are very expensive dogs, they are supposed to look like show dogs, but they did a number on them. Very, very disappointed.
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July 2021 by Matthew Winner
It's the only place we take our Yorkie to be groomed and they've done nothing but good work. He even gets a cute little bandana when he's done!
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April 2021 by Evelyn Muse
Dropped my dogs at seven AM called at 2 pm was told one was still not done. To come at 3:30 got there at 3:30 Couldn’t get any one to answer the phone or door it was after 4 before we got them. My one dogs hair gap long hair legs all ask was to shave him down and not to cut any thing off his tail or ears. Again the shave isn’t even and his tail was cut. Never again!!! Sad part they came recommended.
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March 2021 by Bridget G.
Hi my name is bridget...anyone and everyone should pardon the about pets center.if u are a animal lover they have everything for your pets and unbelievable GREAT prices....great customer service...so swing by and give your pets some love!!!!
