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June 2024 by Rich Ward
Convenient location to our home and my work so can stop by and pickup or dropoff on regular basis. We have rented the large storage space for several years now. Only had one issue where someone had cut off our lock. We called and found that the maintenance person had noticed some suspicious behavior and scared them off. They put the temporary lock on our unit and replaced it with a new one at no charge. Luckily nothing had been stolen or damaged. It would be nice if they installed some security cameras since they don't staff the office on a regular basis any longer.
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June 2024 by Carreen te Hofstee
Convenient to our apartment, 24 hrs. access is nice, staff is easy and nice to work with when needed but there isn't anyone in the office much anymore and they've raised the rates 2 times in 3 yrs. that we've been customers.
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June 2024 by Joan Shaw
I have been dealing with AAAA Self Storage for 3 years and I've been very happy with their service and would recommend them to anyone looking for a storage facility. Security is very important to me and security there is great, I haven't had any problems.
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June 2024 by Alisa Barry
Have stored at this facility for about 6 years. All staff have been helpful and accommodating whenever needed.
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June 2024 by Rose Ann Ferris
Everyone has been easy to work with. When I needed a larger unit to store some of my daughter's things, they were very helpful in finding the right unit for us.
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June 2024 by Melissa Wilson
Helped friend move things in here. Easy to rent the units, customer service on the phone was excellent and patient. Units are costly for the small sizes. Could be because they furnished brand new locks for new units.
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May 2024 by David Witherspoon
Reason why decent prices and customer friendly I've always had a good experience with them
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May 2024 by Greg Clower
Nice lady I deal with in Norfolk.
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May 2024 by Amanda Thrush
Very convenient to my home, very spacious units and nice staff!
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February 2024 by jordan “jharrelson4812” harelson
Don’t rent online. Was sent an email with the unit number, lock number, combination, and color of lock. None of them exist at this location. 1800 number for 24 hour emergency issues doesn’t work unless you want to pay a bill. Can’t blame the staff that works there but the lack of attention by the company with its online department is ridiculous.
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December 2023 by SaraBeth Robertson
By far the easiest, fastest, and most convenient storage rental I've ever experienced!
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September 2023 by Leah Kapurch
Great to store stuff. Nobody was in the office when I visited but it's okay. It's self-storage. Drive up, easy access.
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August 2023 by Sherry Smith
Very nice and understanding people
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May 2023 by Kenneth Stanley
Little initial lock glitch was resolved by Camille immediately. Superior customer service. Off to a great start. Thank you!
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April 2023 by bewareofgoose
They are raising the rent prices not worth it and they wait till at end of the day to tell you so you can call them and ask them about it