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September 2023 by Christopher G.
This incident occurred at the Food Lion at 17501 Jefferson Davis Hwy Ruther Glen, VA 22546.I was in the self-checkout line and I had just scanned my MVP card. A Hispanic-looking employee came over to me and said to me "For future reference, you need to put your water in the back of the cart. He then proceeded to move my water from the front of the cart to the back. He then said, "It fits nicely back here". He then moved my cart from where I had it and proceeded to take all of my groceries out of my cart and put them on the checkout counter. He then moved my cart back to the front of where I was standing and then walked away without saying a word. He did not do this to anyone else who was checking out. This was a humiliating experience because he exercised his obvious contempt for me and did it in full view of everyone in the store. I spend at least $200-$300 a week in this store and I get treated like this. This is not the first time this has happened and it always happens in the self-checkout line. It seems this store puts the rudest person on their staff to work this line.
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March 2023 by Aaron L.
Food Lion is the king of the grocery jungle in central Virginia! If you're like me, there are 2 types of grocery runs. There's the large monthly or bi-monthly grocery run and the quick runs where you only have to stop to get a few items. In both cases, Food Lion has always been my go to grocery store. When looking at where to shop, especially if you are only going to grab a few items, proximity to your home is always going to be a major determining factor. Food lion happens to be one of the most plentiful grocery stores in central Virginia. Virginia happens to be host to the second most Food Lion locations in the country with 278. Number one is North Carolina with a whopping 506 locations as of 2022. Virginia's Food Lion locations account for 24% of the total Food Lion locations in the United States. Because there is always a location close by, (the one closest to me is less than 2 miles from my home) you can take advantage of the convenience of not having to drive more than 20 minutes to get there. The experience of shopping there is outstanding. They always have competitive prices on most everyday items, and if you are an MVP member you can save a lot of money on the weekly deals they offer. I always take advantage of their "buy one get one free" sales on snacks and drinks. Their off brand Food Lion products are great quality as well. The produce section has to be the crown jewel of the store. They have an outstanding selection of fresh fruits and vegetables in season and out of season. You can also be proud of the fact that Food Lion offers an excellent selection of locally grown produce while in season. So, if supporting local agriculture is something that his high on your list, Food Lion does an excellent job of providing local farmers with a place to sell their goods. The staff and cleanliness of the store are great. I am always greeted with a hello when I walk in. Whenever it is time to pay, the cashiers are always pleasant and ask me if I found everything I was looking for. The politeness of the cashiers is always something that determines how often I go to shop somewhere. The speediness of the checkout process is pretty good most of the time. They have some self-check registers available if you don't feel like interacting with anyone. The only gripe that I have is they sometimes don't have enough registers open when there is a high volume of customers trying to pay for their groceries. When walking through the aisles, you never see products thrown on the floor. They do an outstanding job of keeping each aisle clean and making sure the shelves are in good order. This has an effect on the shopping experience, and they do a great job of making sure the experience is a pleasant as possible. The attention to detail that Food Lion displays is unmatched. The politeness of the employees, high quality produce and products, and cleanliness of the store really make this shopping experience king.
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October 2020 by Arika G.
This place is a nice Food Lion. I come here for groceries with my mom very often, we are always looking for a good deal. The staff here are always super sweet and always accommodating. I like this place, nothing special though.
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April 2020 by Jeremy G.
I went into this location only to walk right back out. Not a single employee was wearing a mask!!! If they are that negligent about protecting customers from this horrible virus, there's no telling how negligent they are about food prep/safety. No thank you!
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March 2019 by Vicky C.
This is my favorite grocery store in my area. If it weren't here, I'd have to drive almost 30 minutes or more to shop elsewhere. I never have to go looking for someone to help me. The produce is fresh and plentiful, the staff is kind and helpful and I actually enjoy my time there.
