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January 2024 by Alona Cash
Great post 5
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December 2023 by Stacey Brassell
Husband is in every couple days to mail items and all staff has been great. In and out and they are super friendly.
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April 2023 by TheWilliams Family
The staff I have encountered here are always very friendly.and helpful. I have never had any issues with this post office.
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December 2022 by Michelle Payne
The employee was very helpful and knowledgeable of what I needed..
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June 2022 by Jill Coleman
By far, my favorite post office to visit. We moved to Rustburg a few years ago and I was thrilled to have a post office so close to home. The folks have always been kind. And I've never encountered a wait for service.They have been knowledgeable and helpful as I have mailed many packages to my son, in the military.
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October 2021 by Abigail S.
They were perfectly helpful and I don't understand the bad reviews. They helped my friend mail her boyfriend a birthday present in minutes
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October 2021 by Sharon Jenkins
I live on Candlers Mountain Rd and I have a app on my phone that shows everything that comes to my mailbox and half the time I never see the mail that it shows or someone else brings it to my house what is going on with the mail carrier?
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July 2021 by Madi S.
Theresa is awful. She is the only one working whenever I go in. She's repeatedly rude to me and I see her treating other customers the same way.
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May 2021 by Bruce K.
A quick stop to drop off postcards. Yes, the post office is closed at 7:30 PM but there's a big parking area with a lane next to the mailbox so I was able to send off the cards that I bought at the D-Day Memorial yesterday. From the outside, the post office is clean and tidy with no litter in the parking lot. [Review 15083 overall, 585 of 2021, number 1299 in Virginia.]
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March 2021 by labluvver
Rude and unhelpful. As if they're doing you a favor even though they are a failed and bankrupt operation that needs every penny they can get. Will happily sell a postal money order, but won't cash one. Pathetic.I live 5 minutes from the Rustburg p o, but almost always drive to Altavista, where the clerks are fast, friendly, and thank me for my patronage.
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September 2020 by Catherine Walker
Had to drop off some first of the month bills to get mailed. Easy peasy no big deal.
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August 2020 by john Ervin
Its like talking to a wall...no help at all and I am one if their largest local customers doing over $1200 a month in postage and packages...
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March 2020 by Armond Sarokhanian
Whoever delivers to Sunnymeade Rd needs to be laid off or forced retirement. He or she never puts the mail in the right mail box and I am pretty sure they have purposely returned packages that I have ordered. I buy and sell online products and she has impacted my business ever since I moved here. Please find him or her another route or put them in a corner of usps they will not touch anybody's things.
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January 2020 by Screw L.
I'm not sure of the employees name, but I suspect it may be the same employee mentioned in one of the other reviews--an older lady, with an atmosphere of attitude. She also rejected my package, advising me it was "media mail" and was inappropriately labeled. Confused (I was mailing the package for my husband and didn't label it myself), and busy for the rest of the day, I had to hire a baby sitter the next day and went to the Odd Fellows location where they very nicely asked how they could help me. They examined the package, said it was clearly not marked media mail, then said there was nothing wrong with it at all and was ready to ship. So, my package was a day late, and I wasted 2 hours of my time on a busy work day. Just a heads up, I have also heard terrible things about the Rivermont location if you want to ship more than one package every year. Just laziness and incompetence. I would skip any location but Odd Fellows if I were you.
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December 2019 by Robin Finley
I carried in 3 heavy boxes to mail to my military spouse overseas, it was 4:50pm, and Marie refused to help me saying that I should have been here by 4:30 to mail them. There is nothing online to tell customers this information and I feel like she was just too lazy to help me. I can see why the USPS is bankrupt.
