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4149 Black Lick Rd, Rural Retreat“Friday, November, 4th 2022~9:00 p.m.I had driven from Elliston, VA on my way to Marion, VA. I've had A LOT of horrible, stressful things happen to me in the past two weeks. Due to that I have been scatter-brained as hell. I was on 1-81 when the Low Fuel indicator came on. I was dangerously low on gas and had been cruising along like nothing was wrong.I pulled into the Shell Gas Station in Rural Retreat. I parked and went to grab my money. After frantically searching for five minutes, I realized I had left all of my money at home.I tried to get every method of digital payment I had on my phone to work and no matter what I did it wouldn't work.By this time my friend was worried and drove to meet me. He gave me $30 to get gas.I went in; grabbed a gallon of oil and anti-freeze and went up to the counter. The nice young lady, Theo, helped me make a smarter purchase. I thanked her for not calling the cops on me or something because I had been sitting out in their parking lot for about an hour. She reassured me and said she was actually going to come out and make sure I was okay.She was bright, bubbly, and sweet. She even ran outside to give my keys to me because I left them on the counter.I have managed teams of people plenty of times. I know potential when I see it.Theo; if you ever read this, don't waste your life working in a dead end job. You have great potential to do whatever you put your mind to. Keep that positive attitude, never lose your compassion: and I promise you will go places! :)”
“Great convenience store. Friendly staff. Gas prices aren't sky high. Deli is good. A plus is the hand dipped Hershey's ice cream year round. Stop by and see for yourself.”
“They have the best customer service of any gas station that I have been to. Carol (the cashier) is a truly amazing and sweet person. I was having a rough day and she went out of her way to help make my day better. I will be stopping at this station from now on when I'm in the area just to see Carol! She deserves a shout out at the very least for being an amazing and truly kind person.”