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February 2024 by Jaclene Rowe
Love love love this vet!! My husband and I travel a ton so we've seen a few different vets along the way. This 1 by far is my favorite!! Not only is the price on point but they don't charge you for anything extra like others have done. Both my dogs have had surgery here and it cost a fraction of what my vet back gome wanted to charge me. I highly recommend this place!! Staff is so friendly and they really make you feel like they love and care about your pets. I will forever be grateful for this place
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January 2024 by John O.
Ugh! I could never recommend this veterinary clinic to anyone. In August, 2023 I made an appointment to have my dog's teeth cleaned at Pell Animal Clinic for Wednesday, December 27, 2023 at 8am. I had just moved to Virginia, and did a survey of veterinary clinics, and pick this one. The lady I spoke with indicated that the doctor wanted to see the dog prior to the teeth cleaning. I explained to her that I was driving a long distance, and his teeth had been cleaned every six months by a veterinarian, and most recently on July 12, 2023. She booked an appointment for me for 8 o'clock on Wednesday, December 27, 2023 for the exam and the teeth cleaning. To that end, on August 18, 2023, I emailed or texted all of the dogs vaccination records to the Pell Clinic. On the afternoon of December 26, I called to re-confirm the appointment, and was told they had no record of me. I was annoyed because I had made the appointment four months prior. I asked to speak to the practice manager and was told that she was out of the office, but they would contact her and she would call me shortly. I never heard from the clinic again. I should've looked at the yelp reviews prior to booking my appointment because had I done that, I never would've considered trusting this clinic to care for my dog. If you look at the other reviews, it's completely understandable why I was treated the way I was treated. In my opinion, you should not waste your time with this Veterinary company. If I could give them zero stars that's what they would get.
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December 2023 by Gary Bilbro
They are always so kind.
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December 2023 by Patsy Clark
Best horse vets around. They have been taking care of my horses since the 1980's. Always come to the house no matter the time.
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December 2023 by Jeremy Massey
My go to vet for 13+ years
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November 2023 by Jessica Ransome
Amazing facility. Top notch service. They make special accommodations when they are able too. My pets love going. Very pleased.
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November 2023 by Kelly Weddle
I had a small emergency with my Golden Saturday morning. My current vet was over an hour away and closed early and the local emergency vet in Roanoke had 3-6hr wait time. I called Pell on a whim and they took her in immediately. We were in and out in less than 45 minutes. The team was very informative and I feel that I paid a fair price for her visit, meds, etc.Thank you Pell team for putting my nerves at ease and seeing my baby so quickly!
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November 2023 by SHEILA S
We've used Pell for over 20 years. Always appreciate the kindness of the staff and compassion with common sense from the doctors. They aren't always pushing the "latest greatest" ridiculously expensive thing but rather the tried and true and best options with common sense. And that's a huge plus. Great facility.
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November 2023 by Robin Moran
The new kitten shots package was the most cost-effective in our area.They are well-staffed and very friendly, from the front office to the vet.Great place! Really busy!
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November 2023 by Gladys Masker
Everyone is very friendly and helpful. The waiting area is clean and comfortable and I like that I can leave my dog there and know he is getting the best care
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September 2023 by Lee Ross
Very good with our rescue dog. Jasper was happy with his experience as were we. Will continue to be a patient there. Staff is excellent!
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September 2023 by Janet Fielder
I absolutely love Pell Animal Clinic in Rocky Mount. We recently rescued a boxer, the sister, to Bruno a boxer we got last year. They were able to work me in to get her up to date on everything. Also micro chipped her that day before we left. They staff and Dr's are awesome and really listen to my concerns. Amy (vet tech) is very knowledgeable in everything and is amazing with all of my animals. All of our animals love going to see them.
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July 2023 by Joyce Bleiweiss
Always a very friendly group of people who respect my dog and make her feel comfortable. A very clean environment for kenneling my pet as well.It says alot that I feel safe leaving my pet here while I am away.and know that she is safe and ok.
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July 2023 by Liam Firebird
Vets here are great..receptionists not so great. But the vets really care and take care of your pets
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June 2023 by Didi Newman
Have been going to this place for almost three years and will never go anywhere else. They care for the animals and the doctors and nurses are all super nice and helpful people. You can see the love they have for animals and feel it. The pricing of services is also good, I have had many locations over charge for a lot, that's another reason I can tell they love animals.
