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November 2023 by Ks Sm
Service department is awesome. They kept me informed and communicated well
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October 2023 by Russell Miller
The service performed was done in a timely manner and the technician carefully checked the car over, changed the oil & filter and filled the tires to the 33 PSI range that I requested. The technician was very polite and professional. The Service writer, Wayne, was helpful and completed the work in the time allotted, while juggling a very heavy workload in the maintenance/repair shop.
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August 2023 by Robert Morris
We had new salesperson. He was pleasant and ready asked for help when he needed to. The more experience sale people helped out while letting the new salesperson try to do as much as possible. Everyone made sure our experience was a great one. We are looking forward to continuing to business with Midpoint Chevy.
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July 2023 by David St.D
Midpoint Chevrolet -From first communication I had with the service department by phone, Zack McCormick was very professional, knowledgeable, informative, and an excellent communicator. Upon arrival for the appointment time, I was greeted right away by Zack, and they got the job done quickly and professionally. Great experience. Great people!Dave S.Smith Mtn Lake
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July 2023 by David S.
Midpoint Chevrolet -From first communication I had with the service department by phone, Zack McCormick was very professional, knowledgeable, informative, and an excellent communicator. Upon arrival for the appointment time, I was greeted right away by Zack, and they got the job done quickly and professionally. Great experience. Great people!Dave S.Smith Mtn Lake
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June 2023 by Ash Dillon
Worst customer service I've ever seen or dealt with! I'll never go back, save your money, go somewhere that your appreciated and when you say good morning, they will actually answer you. No one there is nice, supposed to be professional technicians and they don't know anything when you ask. Not worth your time, money or energy. Again, save your money and go to a much better shop!
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June 2023 by Joy Haley
Wonderful experience from ordering my vehicle to receiving it. Even came in on his day off to accommodate our schedule. Excellent customer service from beginning and I’m looking forward to our next purchase.
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April 2023 by Amber Williard
This was my first pleasant car buying experience start to finish! Kenny and Jeremy were so helpful and communicated with us quickly and honestly. They were flexible with us and our schedule and didn’t try to sell the car because we couldn’t come immediately. I expected to drive up to a small local dealership because they were so nice and easy to work with but they have a full lot of great options. The paper work was all ready and the vehicle was exactly what they had described. Jeremy was so warm and easy going and Kenny followed up with us after the purchase just to make sure we were happy! Wish I could give them 10 stars!!!
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April 2023 by John Atkinson
Wayne in the service department is excellent. During my military service, I lived in many places. Finding a place that I could trust to work on my car was difficult. Wayne's knowledge and expertise has earned my trust. The work preformed is excellent. I highly recommend them.
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April 2023 by Tom Overholt
Had my oil changed and tires rotated. It was done in a very timely manner and at a reasonable cost. I am very pleased with their service.
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April 2023 by Jade Knick
Everyone at the dealership is great! We especially appreciate Wayne Cooper and Steve Cooper always taking such good care of us.
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February 2023 by Allen Miller
Very nice sales man and process start to finish no bs ! Second vehicle we have bought from them very happy!
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February 2023 by Crystal Thompson
1/30/2023 so they took my rough country shocks off front of my truck. And put some old shooks on there. Attorney will be looking into this.They replaced transmission and now it has went out again but the years on warranty ran up. We also have a suburban and transmission has went out twice in that as well. I will never own another Chevy vehiclethey did replace the transmission as it still had the Chevy warranty. Called service dept and told them the transmission was going out again. They said they could not tell me over the phone if the warranty was still active so I had to bring the vehicle in. So drove so slow to get in there on highway and then they tell me they scammed it and it was the transmission and I would need a new unit. Well duh that’s what I told you. I was then informed it would be 6,000.00 and I said I’m no I’ll just have the bank come pick it up. Because this is the second Chevy transmission not only on the Silverado but my suburban as well. So I told them I would come pick it up. Well I did and they charge me 150.00 to plug it up and tell me it was the transmission when I already told the dude that what it was. I have recordings of phone convos of anyone needs it and a pic of receipt I’ll post. I have contacted y’all and even came in today with no resolution what so ever. Just ask to have the review removed and I have the voice recording
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February 2023 by Phillip Bruce
I've been taking my 2013 Chevrolet Silverado to Midpoint since I purchased it. In the service department Wayne and I are on a first name basis. The service on my truck has always been professional and well done.
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January 2023 by Crystal C.
I would not even give a 1 star. This place is absolutely terrible. They replaced the transmission in 2018 on my Silverado truck. No the vehicle was not purchased here, however they did replace the transmission as it still had the Chevy warranty. Called service dept and told them the transmission was going out again. They said they could not tell me over the phone if the warranty was still active so I had to bring the vehicle in. So drove so slow to get in there on highway and then they tell me they scammed it and it was the transmission and I would need a new unit. Well duh that's what I told you. I was then informed it would be 6,000.00 and I said I'm no I'll just have the bank come pick it up. Because this is the second Chevy transmission not only on the Silverado but my suburban as well. So I told them I would come pick it up. Well I did and they charge me 150.00 to plug it up and tell me it was the transmission when I already told the dude that what it was. I have recordings of phone convos of anyone needs it and a pic of receipt I'll post.
