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June 2023 by Google user
Tyler and Chris arrived promptly at the start of the timeframe given. They were polite and friendly. They did an excellent installing a glass panel in my shower. The gentleman that came to measure for the panel was equally friendly and professional. I highly recommend using this company.
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March 2023 by George Moore
Professional and friendly. They completed their task of adjusting my Andersen door very quickly.
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February 2023 by Lynne Whitmer
We have had Franklin Glass put shower doors in each of our three bathrooms and they look great. Brandy was a big help in selecting what we wanted and the guys installing them were very nice and professional. I would highly recommend this company
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November 2022 by Jean Willi
I had a wonderful experience in dealing with Franklin Glass, from getting an estimate to installation they were professional, honest and diligent.If you are looking for a trustworthy and well run window business look no further.
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November 2022 by Kay Mills
The installers were friendly, arrived on time and finished three beautiful bathrooms in under six hours. I will definitely use Franklin Glass again for any and all of our future flip houses.
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October 2022 by Melissa Hudson
Big thanks to Brandi, Collin, and everyone at Franklin glass!! We had to break a window to get into our home over Labor Day weekend. They were here (within an hour of calling) to measure and order the new window!! Great customer service!
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July 2022 by Joyce Combes
Installers serious about their work. Concern lnitial assessors did not measure correctly..know anyone can make a mistake..would suggest...when this happens call customer..apologize for the error and possibly take off a small amt. Good for business and shows respect for the customer. Colin and Anthony were great!!
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July 2022 by Allan Payne
The install crew did a beautiful job on the installation! The fit is perfect and we are very happy!
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May 2022 by Ethan Thomas
I called Franklin Glass after my contractor recommended that I give them a call to quote me for a glass panel install on my bathroom remodel. I called and talked to Brandi and she was super helpful and friendly, it felt like she genuinely cared about the project I was doing. She set up a site visit to quote me and it was done within a week or so after when I called. Their price was $500 less from other companies in Roanoke and they had actually measured for this quote. (Without the fuss and work of what the other companies wanted.) Sign off and deposit is easy and all digital. The install was done as they quoted for both price and timeline. The installers were polite and friendly, my wife was impressed.I am very happy with the finished product. With glass being a stand out item, I am very pleased with how this turned out. Thank you all at Franklin Glass, when I do my second bathroom you'll be the first people I call.
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January 2022 by Jarrett Barksdale
Great work, fast and efficent. They guys that installed it were knowledgeable and answered any question I had. I highly recommend them to anyone that needs there windows replaced.
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December 2021 by James Garrett
Fast efficient friendly service.
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December 2021 by John Spataro
The job was professionally done. The installers were courteous, professional, and quick. They cleaned everything up when they were done. The new glass looks great! We are very pleased.
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December 2021 by T Smith
If all businesses used the model that Franklin Glass uses, then dealing with service wouldn' be an issue. Their processes are rock solid and their staff are efficient,professional and pleasant. Truly a business that"has it going on" Thank you!
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October 2021 by Mishelle Brosinski
I have used Franklin Glass for several shower glass installs in my interior design business. They are very thorough and precise, installers are very professional and they leave the job clean. The showers turn out beautiful every time!
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October 2021 by Sharon McLaughlin
Great work. Reasonable prices. Extremely professional and fast work. I will use them in the future
