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February 2024 by JulieAnn Anderson
I selected and paid for a mattress on Sunday. It was scheduled to be delivered on the following Saturday. I waited all day for a call from the delivery person, as I was told they would call before the delivery. At 3:30 to 4:00pm, I heard nothing. I called the store multiple times to get an update, but it kept going to voicemail, although it was during business hours.
I call again on Sunday and I am told that the mattress is on back order and they are unsure why no one called to give me an update. The mattress is expected to be back in stock in approximately 2 weeks. The salesperson tells me they will contact management to see what they can do to rectify the situation. She calls back and offers to send me the used floor model with a 100 dollar discount.
two thumbs down.
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June 2023 by Travis Tutor
Great place! Go in and see French. He takes the time to get you the best mattress for your needs!
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May 2023 by roger yeatts
French did a great job helping me. Haven’t had a new bed in a very long time so I went with his suggestion and am very happy with it. Call him for your next mattress. Thanks again
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June 2022 by ronnie myers
Nice, clean store. A lot of choices of beds and chairs. Staff even showed me what their other stores had.
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June 2022 by Jagger French
Amazing salesman, Mr French helped me find exactly what I was looking for & fast, for a very reasonable price & great quality!
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June 2022 by Ray Moore
The people at the Roanoke store are awesome!
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May 2022 by Morgan Wilburn
How amazing this hole-in-the-wall location could not be any better. We went mattress shopping and Tracy and Becky were A+ Amazing! They went above and beyond, we also felt like we were not just customers but welcomed in like it’s our own home. It was such a wonderful experience and could not thank the ladies enough! Becky, and Tracy, again thank you so much!
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May 2022 by Julie Wilburn
My son and I just had THE best time shopping for mattresses!!!!!! What wonderful, knowledgeable, patient ? ladies !!!! Becky Martin and Tracy Belcher are rock stars ⭐️I always have fun spending money but today was extra special !! You have to meet this dynamic duo on Brambleton!!!
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May 2022 by Julie Wilburn
Go see Becky and Tracy !!!! They are fabulous and they will help you find the prefect mattress !!!
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March 2022 by GARY John Son
Mr French was so helpful. I have purchased things from him before from that store and I couldn't be more pleased with the way he handles the business. Very professional very personable just a nice guy to work with. He's an asset to your company
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December 2021 by Cynthia Tuck
Our salesman, French, was the absolute best. He is so kind, considerate and goes the extra mile. He made sure we were happy with new mattress and pillows. He’s a very dear man. I highly recommend French and VFM.
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September 2021 by Patsy Starkey
It was great the salesman was great and so helpful. He went beyond to help me. He really cares about the customers. Thank you so much.
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August 2021 by Roger Mumpower
What a large selection of quality mattresses at the location on Brambleton in Cave Spring.The salesperson actually combined my mattress order with the coffee table I bought at the main store. They are shipping both items to the lake on the same truck, that saved me a lot of time.
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May 2021 by Anissa Atwater
French was awesome
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May 2021 by Robert Bolling
Lets just say...sleep.. if you want some, th n I would suggest get I there and change your life... great people, good prices. Thanks French.!!
