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August 2024 by llama Cucumber
The manager was super rude, didn’t acknowledge me, and messed up my mobile pick up order. Will never come back to this location
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August 2024 by Dawn C
Has a lot of different brands of makeup, hair products, facial items but there merchandise prices are a bit high for me.
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July 2024 by Erin Alouf FNP-BC
I love beauty stores!!!
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June 2024 by Jackie Lynn Smith
Love Ulta, many brands and selections to choose from! I could stay all day long in ulta.
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May 2024 by Rebecca Lawrence
I buy my Kenra products here. The staff are always pleasant and helpful
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May 2024 by Bobbie Waldron
The worst customer service ever!!!! Horrible at foundation matching and there is one girl there that should’ve been fired months ago! They never seem to have my shade and seem to only cater to certain people.
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May 2024 by L Finch
Needed lipstick and eyeshadow and had a gift card. I usually don't shop here as prices are high and values are low
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May 2024 by Ron Myers
Very good service had three cashier's fast service.
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March 2024 by Shelly C.
I've always had a good experience in the Ulta store as a shopper but today was the first time I tried the brow bar. I was very nervous as I've never had my eyebrows waxed for fear of having them done too thin. I made an appointment online with Courtney B for a wax. We were able to get started right on time and she was very kind and listened to my concerns about my brows being to thin. I was very pleased with the outcome and I will be back!
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March 2024 by little man
My daughter loves this place
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February 2024 by Hannah Holman
I had a hair appointment with a nice lady named Miranda. She held a casual conversation while she put tinsel in my hair to have fairy hair for my daughter. It turned out awesome and I love it! Pricing was great also.
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February 2024 by Robyn Miller-Brooks
I have shopped at Ulta a few times, but have never really needed assistance. I recently went there to purchase Polite Society foundation. An associate by the name of Dustin assisted me. He was so unbelievably knowledgeable about this product. After allowing me to test it, he saw I was unimpressed and suggested a different foundation. Surprisingly, he was also crazy knowledgeable about this one as well. He chose my shade, put it on my face and I loved it. While doing that, he proceeded to give my friend info about their hair experts. I don't think Ive ever come across a kinder, more helpful employee at a business that also had extensive answers about so many products. If you ever need assistance at the Valley View Ulta, I highly recommend you search out Dustin. You will not be disappointed.
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January 2024 by Jeremy Flanagan
Took my daughter there for her first makeup experience. Being a single dad, I have no clue how to help her pick out anything. Emily stepped in and was amazing. Calmly and politely asked her questions to ensure she got exactly what she wanted. Then even took her to a seat on the side and showed her how to use each item. Best customer service I’ve experienced in a long time. I will always bring her back here moving forward. She won’t stop talking about it.
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January 2024 by Rita
Sarah J was a wonderful sales associate. We were at the Roanoke location on Friday the 29th. She amazed me and my sister with all the knowledge she has about every product we asked her about. Definitely a great asset to that store. Would highly recommend anyone needing help with cosmetics to ask for her when you go there. Thank you Sarah for all your help! ??
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January 2024 by Christy Milam
Best place to get beauty products
