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November 2024 by Doris Biga
Wasn't too excited about shopping for carpet but Ruthie made the process seamless.
She helped me select a great carpet that I'm so pleased with.
Worked with me on getting it installed quickly. Ruthie is a delight!
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November 2024 by Cathy Johnson
Ruthie is amazing!!! She helped me so much. My mother passed away and I was trying to get the house in shape. Dad is not so spry anymore so inperticulars were hard for me. Ruthie helped me every step of the way!!! Install was also amazing!! Thank you so much!!! Your new friend, Cathy Johnson
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October 2024 by ken haines
I had a small job replacing carpeting on a set of steps. This is the kind of job it is often hard to get businesses interested in. The Carpet Shops and Ruthie were great to work with. They helped select appropriate carpet, at a good price. When I had to reschedule installation, not once but twice, they were extremely accommodating. The installation looks good, the carpet looks good, the price was a fair price, and the customer service that Ruthie gave was absolutely outstanding at every turn.
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September 2024 by oldtimedrumcorps
Great Service, good prices, Ruthie was our salesperson . Carpet installation was spot on and excellent workmanship. highly Recommended Would use them again
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September 2024 by Derek Reimer
We had a superb experience with Carpet Shops of Roanoke, specifically working with Tristan A! We had a complex job and had a hard time making up our mind. Tristan came to our house many times and was super patient, let us take home a variety of samples, and was available for us at the store to look at more samples. Ultimately we got our vinyl and carpet installed earlier than planned, thanks to their efficiency and hard work! We love how it turned out! Thanks guys!
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September 2024 by Kelley Wooldridge
Cannot say enough GREAT things about my experience! Was super nervous about the process and the investment. Ruthie’s advice was experienced and authentic- even guided me away from unnecessary expenses. She made the decision process simple and straightforward. Jeff did a stunning job on the installation. The finished product has transformed my home and I could not be happier. Highest recommendation.
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September 2024 by T A
After a recent attempt at replacing the flooring in my house at Home Depot, which could only be described as disastrous, I stumbled on this hidden gem in the Roanoke Valley. Armed with a simple Google search, including many positive reviews, I went to The Carpet Shops asking for Ruthie to see for myself. Trust me, the five star ratings are warranted! You immediately feel like you are valued as a customer. Ruthie took the time to understand my situation and my flooring needs. Instead of just being put on the schedule for weeks down the road, Ruthie scheduled me for an immediate appointment for measurements, and to determine exactly what I needed. Truly a breath of fresh air. Jeff the installer has been great as well. The finished product is simply a notch above what most other installers provide. I will definitely be using The Carpet Shops for all my future flooring needs.
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June 2024 by Sand Mann
I just purchased a split level with a 2 car garage that I wanted converted to living space on a time crunch for the move. Ruthy was great working with to pick out the perfect lvp flooring and assured it would be done that week. It was finished that Friday and looks amazing. Thanks ruthy and crew it's perfect:)
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June 2024 by Thomas Guill
Great service at the carpet shops! Ruthie was a big help, very knowledgeable. Would recommend
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June 2024 by Morgan Ronk
If you are in need of carpet or flooring, RUN (don't walk) to the Carpet Shops and see Ruthie!! She has been with the Carpet Shops for many years and is truly amazing. Very knowledgeable and knows how to get the job done!
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June 2024 by Cally Cassetta
The Carpet Shops is the place to go for all your flooring needs. Ruthie is an expert in carpet, tile, laminate etc.. She will give you the best deal possible. Mr. Sutton the owner is the kindest man I have ever met and is also very willing to work with you and your budget. Thanks for all you Carpet Shops!!
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June 2024 by Susan Guill
I bought carpet for my new downstairs and laminate flooring. Ruthie and Mr.Sutton were great to work with. We picked out the prettiest colors and I am so happy I had them do the stairs also. I was on a budget but we were able to get the most for my money. Love it and I will be back in the future.
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June 2024 by Andrew Pitts
We recently purchased a home needing bedroom carpeting and flooring in a basement wet bar area, as well as carpet stretching of the basement room . Although the home is in Virginia, we currently live in Washington State so we used online positive reviews to search out Ruthie of The Carpet Shops. Ruthie was true to the prior reviews, exceptional, and she treated us with great care and understanding. She sent us samples of carpet and worked closely with our daughter in Virginia. The costs were very reasonable and we were able to complete the entire job with time to spare before our move in date.
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March 2024 by Jacinda Williams
This is my 4th time working with Ruthie at the Carpet Shops. Ruthie is easy to work with and quite knowledgeable of current trends. She has always helped picked the perfect flooring for us. We recently had LVP installed in our basement. Ruthie was thorough, making sure our floor would be perfect and ok for our pool table to be put upon. Jeff, the installer, was determined to make our floor look perfect.Thank you Ruthie, Jeff, and the team at The Carpet Shops
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February 2024 by John Baldridge
We appreciate The Carpet Shops. Ruthie has helped us with carpets and rugs. She makes the project fun and will do all that she can to finish on time with a great value. She is creative, patient, and eager to help. Thank you to Ruthie and your team!
