{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
8:30AM - 6:30PM
3735 Franklin Rd SW, Roanoke
Shipping Centers
“Firstly - I had a situation that the rep and I were not on the same page and I got frustrated. I did leave a negative review hoping to hear from the owner. I was able to speak with him and we figured out the issue. In a nutshell we were saying the same thing but from two different perspectives. We were able to figure it out and in doing so I removed my original review and am now leaving this one. I appreciate an owner that is willing to hear me out and figure it out to come to a resolution. Not all do, most are not present at all so when they are they need to be recognized.”
“Absolutely the best work experience, great ambiance,great working ethic great managers always and for most looking out for the worker's, Good pay and benefits absolutely a great job to support our families totally recommend it!! I moved from Miami to get this job!! And I'm having a blast making money,making new friends and looking forward for a long lasting career with PCA! Thank you guys!!!”
“Fantastic customer service, I won't go anywhere else in town for printing services. The manager Hannah has always taken care with my projects and been encouraging - it makes a big difference.”
“They are the best! When I moved I had forgotten to update my address! But they called my phone number to tell me they were having a hard time finding me; they offered to bring it to me but I need that were busy doing Christmas ? ?? so I just went to the main place on blue hills drive and there were mad cool and nice I would definitely recommend fed Ex to anyone ??”
“April in the print center was absolutely outstanding in regards to servicing my printing needs. She was attentive, kind, very detailed and super professional. Staples should promote her as she took care of me as well as the other customers around me and treated us all like we were the only customer there, so give that April a promotion or a raise at the very least!”
“THIS 5 STAR REVIEW IS FOR MELANIE AND KELLY ONLY!!!! UPS CORPORATE IS THE ABSOLUTE WORST! I got a vm from Melanie on 8/14 that my crabmeat package should have been on a truck and heading to me 53 minutes away. It did not make it so I was told I could come pick it up or it would come the next day.I was worried the crabmeat would be ruined if I waited.
Logic within this company nationwide is GONE!!!! I spent an hour going round and round with the MACHINE that could not troubleshoot or allow me to speak with a human. There was no direct # to call the terminal or anyone anywhere. When I finally reached a person that sounded like they were located out of country, I spent an inordinate amount of time saying I was going to drive there and pick it up myself and I just wanted to be sure it was actually still there before I wasted 2 more hours of my vacation trying to correct their mistake. After about 20 minutes getting nowhere with that person, I asked to speak to a supervisor. I was then told I would need to hold for another 14 minutes, but he assured me I was too late in the day, (12:00) making a pickup request so I would not be allowed to do so.
So I drove there only to be the gatekeeper that it was 1:15 and they did not reopen until 3:00. Again, can we pick the phone up and find out who on the other side of that little booth called me? Nope. I was told to "go walk around Walmart and come back." Again, this was not MY MISTAKE that my $300 worth of crabmeat did not get to me!!! Finally someone walked past us and the gatekeeper asked him what to do. He said, calll Kelly. And thank heaven above she knew immediately and brought the package right out to me.
Again, I will reiterate, Kelly should be running corporate UPS, as she seems to be the ONLY human that has some common sense and decency!!!!!
THANK YOU KELLY!!! YOU ARE A HERO IN THE MIDST OF A LOT OF MORONS! Absolutely unbelievably frustrating and totally unnecessary to put a paying customer through this kind of garbage to get their package that you failed to get on the truck!”
“I’ve been going to this store for a handful of years now and I’m always met with respectful and helpful employees. I’ve not had a bad experience yet. I noticed some of the bad reviews mentioned before me and had to go out of my way to provide a more updated viewpoint of their current operations.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“As soon as you get through the door, there is a staff person waiting to attend to one's needs. Employee 111066 was not only very helpful, but she was pleasant, as well. She made me feel she genuinely wanted to help me and was pleased when I thanked her for making the experience easy.”