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January 2024 by mark wells
Awesome ? the best ever ? ❤️
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December 2023 by Joyce Bain
Love shopping here
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December 2023 by Lee Walker
Very good food and very
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November 2023 by Christopher Smith
foods good great
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November 2023 by Joseph Hoffman
Cheap food but my kids think they have the best new york pizza ever!
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November 2023 by Kim Martin
Best deal anywhere for a really good slice of pizza.
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November 2023 by Michael Keatts
Great pizza and other snacks.
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November 2023 by carsonsdad07
Can't get a better deal for the money here.
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November 2023 by Darrell Hinkley
Always crowded. Never enough people working.
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September 2023 by David Via
Mostly reasonable prices.
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August 2023 by SirMikeProvolone
Hot dogs are good, but service is so
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February 2023 by John C.
First of all, they need checkers to check you out, and if they're gonna block me in after I check out, they need more people for that. There's no need to try and hold me hostage after I paid. This store is not very clean. It is not arranged like other Sam's I've been in. The selections are quite limited, except for junk food. They could do a commercial "We got the junk." Unimpressed.
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January 2023 by Eric V.
Smells bad most of the time but they generally have what I need and the lines aren't bad. I like Publix fruit better, but Sam's has it all.
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October 2022 by Becca Marie
Went with my mother who has epilepsy. Employee was asked to turn off strobe light as it was causing a seizure. He was laughing and turned it to a faster speed. My mom ended up screaming and asking him to stop. We left and the guy decided to chase me down and yell at me for getting him in trouble. I told him behavior has consequences but this behavior in itself was ridiculous. Is this really the kind of customer service you want to provide? Roanoke, Virginia location.
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July 2022 by Hanaa K.
I go to sam's club a lot all around the country. This particular location is very inconsistent with what they stock. Half of the time I can't make a list of what I need because more often than not, they're out; and asking for help to find something is pretty useless. Most of the staff is too busy gossiping instead of wanting to help. There are a few great staff. A few have gone out of their way to help, but most are uninterested in being bothered by any questions I may have and/or to help where to find something. I've been given wrong information so many times that I've lost count and find it better to find things myself. Parking can be tough. People double park and save spaces. It's crazy! People are constantly parked in the disabled spots without a placard or tag. Staff are outside blocking them talking to their friends. (The lot in front of the entrance with the side parking area and the pick up) I've been there twice and the gas station was closed. I've also been there where they closed the store itself because the power went out. One of the staff told me that they were opening and not to leave. I got inside only to find that most of the produce had been sitting unrefrigerated for hours and had gone bad. I've bought meat twice that was spoiled and had to be returned. I've also purchased some produce that was bad. They do refund without any issues but who wants to go back with spoilt meat? They need to find people who are willing to help their customers find things in the store. They also need to start stocking brands and products regularly instead of buying them for a short time to stop and start again in the future. I've had staff tell me they don't carry certain products and then when I point out they have it in stock according to the app, they are often shocked. The customer service department should start helping the people in the line instead of entertaining people cutting to the front with questions and tending to them.