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June 2023 by Chanell D.
i used to love coming here! but, the attitude and treatment i got the last few times i’ve came here was disappointing.. i was a loyal client for a while. but the price and the work just didn’t match and the prices were always inconsistent. nail quality definitely went down hill… and the attitude was something i couldn’t deal with anymore which drove me to a new nail tech. also didn’t have half my day to sit in the shop waiting to get my nails done when i booked an appointment …
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April 2023 by Gabrielle
It was a time i really enjoyed getting my nails done here.. as i came to this place for almost 3 years but the attitude and rudeness i experienced as a LOYAL customer is what really drove me to find a new nail tech . Nails were constantly uneven in length and lord forbid I ask for diamonds I'd get the nastiest attitude ... Hannah is the real gem there she's so sweet.. i had caught a fungus from the pedicure station and said something about it when i booked my next nail appointment, wasn't even acknowledged... very disappointed in how the establishment turned out ... always overbooked and nails not even pristine and was definitely over priced never consistent.... i spent a lot of money here and towards my last year of going to her was treated terrible...
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March 2023 by Celeste Fugate
I absolutely love my nails EVERY TIME. Thanks Kelly for always doing such an amazing job.Services: Nail art
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March 2023 by Niyidukunda Jaqueline
Wonderful costumer service and Great nails ? Kelly is Amazing ?
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March 2023 by Ramneek Kaur
Honestly this is the worst set of nails I’ve ever had. I never ask for much but Kelly couldn’t even do it right. She rushed through mine. I highly suggest you get better and learn to lay acrylic properly and how to do nail shapes. I will be getting them removed elsewhere today.
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January 2023 by Rachel Brown
Every time I come to Kelly she delivers!! Any design you show her she can do!! I love her! Highly recommend!Services: Nail art
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January 2023 by Robin Ingram
Kelly is the ultimate professional and always gives me exactly what I want❤❤❤Service: Acrylic nails
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January 2023 by Jerica Underwood
I absolutely love Kelly!!! She is one of the best nail artists in the Roanoke Valley! I see a few bad apples post reviews that are pretty bad and mainly it’s because they are trying to get a free set of nails, it’s rather ridiculous! Here’s the thing, Kelly is one of the most understanding individuals you will ever meet. Most people want to wait until she’s completely done and go home and say something about her sets, but why not say anything the moment she is doing your nails? If she is in the process of doing your nails and you don’t like something, SPEAK UP!! She will make sure you leave her salon happy! Kelly, you have always done an amazing job with my nails and I would never go anywhere else! Love you girl!Services: Foot massages
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January 2023 by Michelle Westmoreland
Kelly is by far beyond the BEST id say in Roanoke but all of Va!! She is super fast extremely friendly very reasonable for ANY service!! Freestyle or IG style!! BUT... If you want 50-60$ nails you cant expect to have a 200$ freestyle done! you get what u pay for and KELLY is priceless for her work & talent? She goes above & beyond to help each client on every situation!! Her works means as much to her as it does to us! IF NOT more! she loves her job & and will never leave anyone walking out unhappy!! & Cant leave put THE best part 4-6 weeks easy no lifting breaking or chips!! i work outdoor on cArs and janitorial i have LONG nails 2yrs with her I have NEVER had an issue or had come back for a fix!! If you want a respectful careing nail tech KELLY is a must!!!!!!!! will post a few pics soon as im finished leaving this LOve ❤️❤️ Thank You for always keeping my nails toes & brows so perfect!! & i always get endless complimentsServices: Nail art
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December 2022 by Malak Mobiadeen
Love it! I love Kelly! She is amazing and never disappoints. I will always recommend her. Best in Roanoke!Service: Acrylic nails
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December 2022 by Alexis Lewis
Kelly is the best hands down give her a design and she will nail it ?? ??
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December 2022 by Stephanie Howell
Had a amazing pedicure with Tracy today. I'll definitely be backService: Pedicure
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December 2022 by Pj Roundtree
I have went to Kelly in the past but my last experience was far from what I expected! I’m goin on vacation for my birthday n told Kelly I want black nails and for her to freestyle .. well this is her work! Thumb was bumpy had to ask her to fix. Whatever ombré she did looked Terrible n she had to fix n take off.. French manicure was not neat.. still now some nails longer than others design looks horrible I hate my nails and she should be embarrassed to say this her work !! While my nails were drying she left n went to another desk to wk on another cust n didn’t say bye or nothing to me n had another employee assist me n take my money!! How u mad at me cause u did a horrible job on my nails n u know it n then want to act as if u mad I’m complaining!! She tried to act like it my fault cause I didn’t bring a pic. Girl all the nails u do u should be able to freestyle work. These nails were done yesterday n I’m leaving on vacation Tuesday!!! She claims the middle nail is marble ? where!! I can say Kelly admitted she was wrong n gave me my money back! Ty for that Kelly but because of wk n seemingly attitude I will not returnServices: Nail art
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December 2022 by Olivia Jones
I love Kelly she has been doing my nails for over a year now and she is the only one I let do them. She is very friendly and she doesn’t mind answering questions. She ensures you are completely satisfied before leavingServices: Nail art
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December 2022 by Erica Brown
This is my second time visiting w/Kelly doing my nails, and her work is fantastic. The salon is clean, and the staff is friendly. I think it’s safe for me to say that I’ve found my new nail tech!! The value for the cost of the services are on point. I don’t mind paying for great quality, and detailed nail art that last.Services: Nail art
