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November 2023 by Joseph Zieleniewski
A total waste of my time I was told that he would be calling me in a hour to see if we could make a deal on a vehicle I was interested in and 3 days later I have still not heard back from them and a lot of the vehicles I saw there were all overpriced and rusted out junk anyway and there's plenty of other car lots to choose from so that you won't be wasting your time on someone who doesn't have the sense to be honest and truthful with someone who could have been a customer but they showed their true colors and I would not recommend them to an enemy if I had one how hard is it to take 15 seconds to call or text a potential customer that you won't be seeing them in a hour like you said that is not a very good way to do business since you only get one chance to make a first impression they could have made a sale instead they chose to lie to me and give me the run around
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October 2023 by Jennifer Williams
My car was stolen about 6 weeks ago. Roanoke City Police couldn't find my car. I chose to just try and purchase a new Vehicle. I filled an application at One Stop. Instead of selling me a car, Brian the owner said lets find your car. Within 15 minutes of giving him as much information that I had, he found my car and retrieved it. He took no money for helping me, he went above and beyond to help me. If you want a great car and a company that will treat you good, Go to any One Stop Automotive. The world is an ugly place right now and One Stop Automotuve is an amazng company that will help their customers feel right at home. Thank you Brian and your employees for going beyond measure to help me. ?❤?❤?
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October 2023 by Steak Mclovin
Best service is town. John the tow operator is fast and attentive. Bryan the owner is very fair and a good guy. Definitely will use them for all my automotive needs.
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October 2023 by Matthew Mcmahan
I just bought a truck from them today. Showed up at 445pm right before they closed and finished all the paperwork and drove away around 7pm. Great people there very quick to come out and see me on the lot looking. I would recommend them to anyone
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October 2023 by Sara Spence
I've been doing business with One Stop for over 10 years! Bryan has always been wonderful, hardworking, honest, fair pricing. Ive bought my favorite cars from him. A suburban and elantra. I was in an accident that totalled my transmissionon my elantra, Bryan got my car in very quickly and replaced the transmissionand a fixed a few other things and did great quality work. One Stop is also where I've gone for most of my car repairs. I'd rather drive over 3 hours round trip to get good honest service from a place I trust with no regrets than to go 10 min down the street and regret it. Anytime I've needed a tow, a car, or car repair or have known someone who has, One Stop is the place I prefer to go!
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October 2023 by Brian
Brian Jones recommends this place. Used them for auto repairs and towing. Considering purchasing a vehicle from them soon.
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October 2023 by tiffany joanis
they are absolutely the best at working with you to get you in a vehicle Brian does very well l
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September 2023 by Steven Schwab
Great service and fast response. Price was pretty good for a Saturday and they were super responsive. They took great care of my car during transport and unloaded right where I asked them to. I’ll use them again!
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August 2023 by Kelly Shingleton
Buddy showed up on time for our tow with a positive attitude as always to take care of my family truck!
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August 2023 by Terry Hostutler
Thank you for your wonderful Towing service!! Buddy was my Tow Truck driver, very nice and courteous. Was very knowledgeable and check to make sure everything was fastened and took great care of my car. Great to see there are people who take pride in their job. Thank you again.
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June 2023 by Amanda Wright
No Return calls or Follow ups. Not interested in selling. When I arrived in the lot for during normal business hours I was told don’t expect anyone to reach out, they stay on the lake all the time fishing.
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May 2023 by Adam Johnston
Buddy was great, went above and beyond to move an older vehicle that wasn't running, which proved challenging, but he was up for it. Much appreciation for his efforts and knowledge of what he does.
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April 2023 by Andrea Piazza
Bryan Thornhill is a great guy. Easy to work with and cares about his customers!
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February 2023 by Chris Craft
GREAT GUY QUALITY CARS & IF HE WON'T DRIVE IT HE WON'T SELL IT !!
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February 2023 by James Wood Sr.
Fast friendly service. Did a great job replacing our timing chain. Car went in on Monday and was out by Wednesday afternoon. Thanks, Brian and team.