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January 2024 by Gene Chewning
Not me wasn't there?
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January 2024 by Kevin Combs
Had everything I needed
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December 2023 by Susie Orozco
Great help to me. What "the other guys"didn't have,napa did have.
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September 2023 by TM CUMBEE
I ordered a Glad hand tire inflator that I had to have in order to pick up a 53' trailer that was 4 hours away in an unpopulated area. This part was essential to move the trailer. I ordered the item on Friday and was given Monday as a pick up day which was what I needed since I had to pick the trailer up Tuesday. Monday, I drove 40 minutes to NAPA in Roanoke from Bedford. I was told that the part was on the way and would be at the store by 1400. On Tuesday I had to drive back to Roanoke again to attempt to get the part. Due to my work schedule I had to wait 1.5 hours for the store to open so that I could get the part that I had to have before driving 4 hours to the trailer location. When the store opened I was told that the part was 2.5 hours away in Greensboro, NC so I would have to go there to get it. NAPA WILL NEVER GET ANOTHER PENNY OF MY MONEY AGAIN! I will tell as many mechanics and freinds about this experience so as to discourage them from doing business with NAPA.
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July 2023 by Moki Salam
They willing to help sometimes
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July 2023 by thomas huntress
This used to be a good place to get parts , but it has gone down hill . I went there looking for a specific part that i could have got at orielys or autozone but i would have to wait a day the guy told me without even looking it up it was a dealer item even though it isnt . That isnt the only time similar things happened there. If you cant look up parts dont be a parts person.
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February 2023 by Timothy Jennings
Fair pricing n quality service
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February 2023 by Sandy Lafon
Staff r probably better than most part stores employees.. knowledgeable... friendly but uppity ..
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January 2023 by Jasmine Krause
Friendly and knowledgeableGood prices
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June 2022 by Sylvan L
Great staff, very friendly and knowledgeable. They have parts for older vehicles and prices are reasonable.
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May 2022 by Noble Mcgregor
A1 service! A1 people! Great looking store. They have everything you need!
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February 2022 by Luke Wenzel
Super helpful and kind staff. Dave is a wealth of knowledge. Talked with me for 20 minutes about oil. Will be back!
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February 2022 by Becki Gentry
Always knowledgeable, always very helpful, with reasonable prices. They are the place I go to when I need parts and other auto supplies.
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February 2022 by Lj Wickline
It was late and snowing I needed a bolt the two guys working the counter helped me out nice guys would have been 5 star's but I ask like 3 times if it was the same size bolt thread as the one I was matching it to I was told yes but it wasn't
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January 2022 by Steve Franks
My 18 year old daughter was traveling and needed a new car battery. I have always trusted NAPA and sent her to the Roanoke VA store in hopes they could assist her in the purchase and replacement. They sold her a new battery but we're unwilling to help her replace it. My fingers are crossed she makes it back to Michigan so I can change it.
