Bon Secours Urgent Care, Hollins, formerly known as MedExpress Urgent Care, is a trusted neighborhood urgent care center in Roanoke. Conveniently located minutes from Roanoke-Blacksburg Regional Airport, it offers on-site X-ray and lab testing, making it easy to get quick treatment for minor illnesses and injuries. Patients appreciate the prompt and professional service, often being in and out within 30 minutes or less. Many reviews highlight the ease of making online appointments and completing paperwork through their user-friendly app, which helps reduce wait times. The staff is consistently described as friendly, courteous, and attentive, with doctors listening carefully to patient concerns and providing thorough care. The clinic is known for its flexibility, often accommodating patients even when appointments are late or last-minute, and providing onsite treatment when needed. Patients feel reassured by the care they receive, especially in urgent situations, and appreciate that they can get quick relief and guidance on when to seek further help. Overall, Bon Secours Urgent Care offers reliable, efficient, and compassionate care, making it a preferred choice for families and travelers alike.
They were efficient and so sweet to my toddler who was sick and terrified!! They got us in and out!
September 2025
I was there first thing when they opened, so that might have affected my experience. The entire process was quick and easy. I was in, examined, and out with the necessary prescriptions in, maybe, 30 minutes total...and I'm pretty sure it was faster than that. It was great!
September 2025
A little slow I was there waiting for 30 minutes just and no one in front of me just to take a drug test
