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November 2023 by buk Phillips
Devin was an amazing salesman. He directed me to the perfect mattress. He was informative and helpful. More than this, he got me a great discount!
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November 2023 by David Irby
No pressure just helpful and knowledgeable sales rep. Very satisfied. Mattress is being delivered free shipping in 3 days. Great price.
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November 2023 by Jordan Brumfield
Literally the best experience purchasing a mattress!Robert and Amanda were so helpful from day 1!!My fiancé and I are very happy with our purchase!!
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November 2023 by Greg Schwartz
Amanda was awesome! My husband and I came into Mattress Firm very undecided about which mattress we should get. Both of us have back pain and wanted to upgrade our sleep experience. Amanda is so knowledgeable and patient. She wasn’t pushy and didn’t talk to us with a cheesy sales pitch. Her sales style was more consultative. We ended up buying an adjustable base in addition to an extra firm mattress. We spent twice as much as originally planned because we realized from our discussion with Amanda that our sleep can be improved by adding an adjustable base. Our new bed will arrive in a couple of days and we couldn’t be more excited.
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October 2023 by Brian G
Robert did an excellent job in his explanation of mattresses and price point. There was no pressure in our decision even though we ended up with the more expensive mattress. I have dealt with Mattress Firm on numerous occasions and and always been satisfied with the product and customer service.
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October 2023 by Leigh Ann Agee-Mitchell
The transaction took a while to complete. Amanda was very helpful. The mattress is not as soft as the one I trialed in the store, not that happy with it. I wish I had gone with the traditional box spring rather than the adjustable base.
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September 2023 by Brittany Tessner
Went in not knowing what I liked or needed and Amanda helped with my experience. She was informative and helped make the process easy. The warehouse luckily had my stuff in stock and they were able to deliver 2 days after purchase. Overall great experience at this store. Ask for Amanda!
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September 2023 by M Crump
Came in store looked at mattress tag was pre owed and it stated 149.98 and the Manager Ryan told the sales rep she could not sell for that amount listed she had to sell for 1149.00 when a brand new one in store same exact mattress for 699.00 so I’m not understanding how a pre owed bed would cost more then the new mattress. I felt I was being racially profiled and did not receive great service at all I will not be back ever worst experience ever
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September 2023 by poarch Sledd
After 34 years on my wonderful Sealy mattress we went to Mattress Firm to select our new Ultra firm Mattress and with Robert's assistance we were in and out in 30 minutes! He was friendly and knowledgeable and there was no pressure on his part. He just got a clear picture of what we wanted and pointed us in the right right direction to mattresses with those qualities. All we had to do is stretch out and see for ourselves. We can't wait to sleep on our new mattress this Saturday and we have 120 days to determine if its the right mattress for us!Thanks Robert!
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August 2023 by Kevin Tuck
Shopping here was made easy because Robert is so knowledgeable about his business. He asked a few simple questions and understood just what I needed. He led me right to the most comfortable mattress I've tried in years. The whole process could not have been simpler. Thank you!
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June 2023 by Matthew Skinner
Mattress Firm was my first stop for buying a new mattress. I was fortunate to have Amanda. She was very polite, professional and understanding. She was able to pick the ideal firmness for my sleeping position and budget. I ended up leaving to shop around just to return within an hour to purchase a mattress. They have an amazing selection and variety of mattresses. The process was painless and pleasant. Looking forward to my first night with the new mattress!
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June 2023 by Meho Berkovic
We were quickly assisted. Our son tried few mattresses and we decided which one he liked. They had it in stock so they loaded it on our truck. We were given a period to try it and if we don’t like it to return. I don’t know what else to ask for.
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June 2023 by Tyler Holdren
I walked in the front door and spoke with Robert. I told him what I was looking for and took me straight to it. Then I asked about another product checked to see if it was in stock first. As I was needing it today. It was stock let me try it out and got me checked out quick. Definitely will work with him in the future.
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June 2023 by Deborah Bacchus
Yesterday was my first time ever in a mattress firm store. Staff was extremely friendly and very informative as well as had their own experience with the products. Store was extremely clean with a nice layout. Devin and Robert made my experience awesome!! Ty so much gentleman!!
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June 2023 by Benjamin McDearmon
Had a great experience buying my first King size mattress. My wife and we're treated great and enjoyed trying out different models.Super easy buying experience and got a great price on a nice mattress, thanks!
