Magic City Ford Lincoln has been serving Southwest Virginia since 1938. It offers the region's largest selection of new Ford vehicles and has the largest factory-authorized service center, open six days a week. Customers describe it as one of the best buying experiences they have ever had, calling the process amazing, seamless, and stress-free. The service department is noted as the best, with great customer care that does everything to make the experience easy and convenient. Staff are described as very nice, a pleasure to work with, honest, and trustworthy, helping customers get exactly what they want. While service may sometimes take longer than desired, they are upfront about it, and the work is done right, which customers find worth the time. Many state they will be repeat customers for future purchases.
The person that picked up and returned my car was very friendly and helpful. The person that checked out ny vehicle was equally as helpful. Also thanks to the person for the job of fixing the things that was needed.
November 2025
Magic city has the best service department. Their customer is great and they do everything they can to make it an easy and convenient experience
November 2025
Good service visit. Jake (EV service tech) did great work.
