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July 2024 by Meagan Whitmer
I highly recommend this fine gentleman and his establishment! Wonderful selection for any amount you’re wanting to spend, and so very accommodating to the customers. He let me drive the car to the bank to make the purchase before they closed. Very appreciative. This is the place to go on Melrose!
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May 2024 by DNE PRODUCTIONS
Has great low mileage vehicles
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April 2024 by Mark Scott
They have always been good honest hard working people. Straight forward no bull. Hard to find honesty in car sales these days. I feel they are good people providing good vehicles to the customer.
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April 2024 by Josh Weaver
I called Don about a vehicle. He was straightforward with the description by telling me the good, the bad, and the ugly. I requested some undercarriage pictures, which he texted to me. The vehicle had a little more rust than I was hoping so I didn't buy immediately. When I decided to go buy it anyway, it had been sold already. In summary, Don said it like it is which is sadly hard to find these days, especially in used car business. Don, keep up the honesty!
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April 2024 by Karen K.
This is the third time that a member of my family has bought vehicle from Don. He is very down to earth, and a lot of fun to work with. He has never let us down with our purchases. Should we ever need another vehicle, J &J Autoville is where we're going. ?
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April 2023 by Denise Ewers
The best customer service experience. I was able to browse and test drive multiple vehicles with no high pressure to buy. Both Don and Daniel answered my questions to the fullest. I purchase a wonderful truck and they were kind enough to deliver it to my residence 50 miles away. Thanks for giving me great service!!!!! It is much appreciated!!!!!!
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April 2023 by Terry Austin
Really hard to beat a used car dealer who is also an honest and good person. Very honest and transparent to do business with
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February 2023 by Brandon Davenport
Don was very honest about his cars. We called about the two Honda Hybrids cars he had. On the phone Don was very open and honest about his two cars. We ended up purchasing one from him. Could not be happier with it. Drove it around for a few weeks. All it needed was a oil change and brake fluid replaced. Will do business with again. Thank you Don for making it an easy purchase.
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November 2022 by Emma Silva
I highly recommend checking out J and J Autoville if you’re searching for a decently priced used vehicle that isn’t garbage. Just a couple days ago I bought my first ever car from here and I can’t say enough good things about this place. Don is great, very professional, doesn’t pester you while looking at vehicles but is right near by if you have questions. He is very honest and is willing to let you test drive a car for as long as you feel needed. He was flexible with us and showed up early before he opened to meet with our busy schedules. He was fine with us taking the car to a mechanic to have it checked out before purchase. The purchase process was quick and easy and he is able to register the car for you for a small fee so you don’t have to wait at the DMV! Thank you so much, I am so happy with my decision to buy this car!
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September 2022 by Anne Logan
Beware. 2 days after purchasing a car we are having to change a lot of parts. Alternator, power steering belt, and more.. I do not feel the dealer was honest and I know we paid way too much for a car that needs so many new parts.
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July 2022 by Tara Payne
Beware. 2 days after purchasing a car we are having to change a lot of parts. Alternator, power steering belt, and more.. I do not feel the dealer was honest and I know we paid way too much for a car that needs so many new parts.
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March 2022 by K Elmore
Bought a 2008 Toyota Sienna from here yesterday. Gentleman was absolutely great to work with and very friendly. I would highly recommend this location. During our hunt for a vehicle we had gone to several lots in Roanoke. This was the first family owned lot that we came across that seemed genuine, legitimate, and knowledgeable. None of the vehicles were overly cleaned making it to where you could very clearly see if there was a major issue under the hood. You're also able to get a 30day tag or metal tag. The metal tag is exactly like what you get from DMV. I think that's awesome that this location is able to save you that extra trip that we all know we dread.
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December 2021 by Sara Ruhlman
We had been searching for a used car for several weeks and had visited numerous independent used car dealers in Roanoke. We were so disappointed with the dishonesty and attempts to cover up damage and underlying issues at all of these other dealers. Then we were referred to J & J Autoville - Donnie was by far the most professional and honest dealer we encountered. There was nothing hidden or concealed when it came to the cars on the lot and his prices were fair. He made the whole process so easy. We would definitely refer and buy there again. Thank you!
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April 2021 by Craig Daliessio
Found a really nice Honda Fit for my daughter. Don was SO nice and gave us a very good deal. I would certainly buy from them again and would recommend completely.
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March 2021 by Dennis Scott
great people great deals