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October 2024 by Lauren Ballard
Amazing staff, patient, helpful, and understanding.
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August 2024 by Diana Nicolai
Had a great visit with James, very polite and knowledgeable. This bank on Brambleton has mostly new members. I really liked the previous staff but everyone moves on I guess.
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August 2024 by Cathy T Smith
I am getting frustrated with Hometrust!! I got name change due to divorce and my son is on account. Policy sucks that he has to come in and sign when all I NEED is to change my name. The hours open is 8-5 ONLY Monday thru Friday, same hours people work. No evening and no weekends!!! NOT GOOD!!! My son is very busy and cannot get in to sign. In the mean time I have an account without my legal name!!!! Ready to switch banks with at LEAST one evening or Saturday hours!!!!!!!!!! And I do not understand the unrealistic reason he had to take time to go in to resign JUSt because of MY name change!!!!!
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August 2024 by Bobby Kitts
The staff at this branch, where I bank regularly, is always courteous
and helpful.
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October 2023 by Ellen Valentine
The person who helped me was very courteous and helped me with my reason for calling.
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June 2023 by Ivy Mays
I love the staff at this branch,they are so friendly and helpful!!! The manager is so knowledgable and goes out of her way to accomadate and to help!! I drive out of my way to go to this branch and only this branch!!
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April 2023 by Latoria Overstreet
I do not recommend this bank. The branch manager is so rude. Lost a customer here. Definitely need to upgrade.
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January 2023 by Linda Goodrich
Very nice people in bank. But beware of Home Trust's unreliable online banking, which has locked me out of my account twice in recent months, mostly because they can't get my password straightened out. And their automated phone service is just as messed up. I've been banking there for ten years and am about to call it quits, due to their inept technology.
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April 2022 by Karen Wilson
Excellent, friendly, efficient. Always appreciate the staff. Nice to have a branch where you are actually known!
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April 2021 by Richard Dobe
Great branch with great people. Love to visit. Very friendly.
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June 2019 by Gabe Barba
Hometrust is an awful bank, they have been extremely hard do deal with.
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October 2018 by marj1st
Previous Bank of America.
Still slow on customer service, though everyone here is pleasant. There is an actual drive thru (and ATM) available now, which is a dramatic improvement. However, regardless of the amount of customers, the drive thru is slower than a herd of turtles!
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July 2018 by marj1st .
Previous Bank of America.
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April 2017 by Kris Norman
Good people
