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February 2024 by Hanaa K.
Today was get a free gift no purchase necessary as a member day. I got a set of all in one screw drivers. Parking is ample. It's in a shared lot with a church so watch the way the traffic flows. The store itself is very well organized and easy to find things. The staff is super friendly and helpful. The only thing I have an issue with is when they solicit people to sign up for the membership and then take the information while there's a long line. They do this with everyone who isn't a member so you're listening to the same thing over and over and that adds on several minutes to the line. I try to go when I know it's not a busy time to avoid that. They have a no fuss return and exchange policy with several brands. I've had some tools break and they replace them no matter how long ago you purchased it. They keep detailed purchase logs and I don't have to keep old receipts. I've had many times I've bought something I rarely used and it break when I finally get around to it.
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February 2024 by Cher Johnson
I am disappointed that this place would lose a great customer over a bucket.We did not receive the free bucket like the man in front of us. When we got home, we received the email saying everyone who spent $29.99 got a free bucket through the weekend. We spent $37.00 and it was the weekend. so We went back today to buy something else and took our receipt from Friday. When we checked out, we showed them the Friday receipt and explained they forgot to give us the free bucket. They said sorry we needed to get that while the promotion was going on, and that was it. That was ridiculous. It's not about the bucket. We will order from Amazon from now on, which is just sad.
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February 2024 by Moses M.
SUPER AWESOME SUPERVISOR at the register, I didn't catch his name, he was wearing a grey hat.As I walked in he greeted me with the kindest of words, then he helped my find what I was looking for VERY speedily, then he advised me they were out of stock and looked at nearby stores and made me aware of their inventory... again very speedily.As we ended our interaction he was super perfect in his demeanor, and his choice of words, and his smile, and his enthusiasm and care for the lives of his customers, everything was PERFECT!! If Harbor Freight corporate ever reads this review, please take some notes from this gentleman! Just imagine the glory you would receive, and be recognized for, if every single one of your employees were like this kind man!All aspects of this gentleman were spot on, his friendliness, his smile, his professionalism (but more important that that, his kindness and genuineness), his knowledge, his speed, his appearance, his attitude, his leadership (yes I could see it) his humility, his joy for his job and for life, etc etcAmazing experience!!!!Definitely coming back!
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February 2024 by Dan Field
Employees were very kind and helpful.
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January 2024 by SirMikeProvolone
Good prices, helpful staff. It's a man's toy store
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December 2023 by Delores Wood
The store was clean, well lit and stocked well. The employees were friendly and were asking if customers needed help locating items. The cashier was friendly.
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December 2023 by Eric Gattis
Super friendly staff that is always more than happy to help. Very clean store, always well organized.
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July 2023 by Paul Gautier
Staff is very helpful in finding what you need. The manager, Derrik, is fantastic.
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July 2023 by Hd Power
They typically have whatever tools that i need. Good store
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July 2023 by Chad Ferguson
The manager on duty did not understand the return policy and was rude. The return policy regarding pumps clearly states that the restocking fee will be waived for an item which is “unopened and in like-new condition.” The manager was not in understanding of this policy. Maybe it’s not her fault; maybe she was improperly trained.
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July 2023 by Neil Horsley
Great hardware store. Good place to go if you need to make a big purchase but don't want to spend a lot.
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July 2023 by Linda Thomas
I love tools. Harbor Freight has a completely new layout and floor plan. It totally looks like a brand new store.
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July 2023 by Steve Switzer
Great deals on tools. Very friendly staff, very knowledgeable about most products.
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May 2023 by D L S
Love this company!!! Friendly staff excellent service. Very clean and plenty of products!!!
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April 2023 by Kevin Wright
They have a nice selection of stuff at good prices
