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November 2023 by Tara Grimm
If you’re really wanting a good scam this is the place for you! Bought a unit with a down payment, only to realize after the fact they added our down payment in the sales price instead of subtracting it! Somehow in 6 months the unit was only worth $8,000 when we paid $33,995 for it (online price of $29,995). Tried to get us to come back in on a “more expensive unit” that would “hold the value better.” We will be supporting our local RV dealership who offered double trade in value and are working hard to get us out of our current loan. If you can avoid any Camping World overall, I highly suggest doing so.
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November 2023 by Jonathan Clemons
Aaron Arnold was very professional and exceeded my expectations with his professionalism and knowledge of his job duties. I recommend this location to anyone traveling near. Great job team!!!! Also, if you need a great salesman, ask for Eric.
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November 2023 by Wilmer Jenks
My salesman Jack was very professional and knowledgeable. We found exactly what we were looking for that day. Huge selection of RVs inside. I believe I met all the managers and they were all friendly. Can't recommend it enough. Purchase was easy-going and went at my pace.
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November 2023 by jeff adamson
Roanoke Store. 10/7/23. About 230pm. Stopped in to drool over the RVs and fantasize in case we hit the lotto. I noticed a little sign on the door that made me smile. It said "Concealed carry welcome". Folks working there were helpful, but not bothersome. We spoke to a nice young man outside about RVs and he said he was new but it's a great company to work for and a great place to work.
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November 2023 by Morgan Tiller
The staff at Camping World in Roanoke are very helpful! We worked with William StClair, and he was great to answer our questions, and made sure we were taken care of through the entire process. He went above and beyond to deliver our camper and the whole crew has great customer service. Highly recommend Camping World and William to work with for any RV needs!
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November 2023 by Daniel Clark
Purchased a Used unit from this location in early 2022. Went back in September 2023 to trade in on a brand new unit, and they offered me 20% less than wholesale on my trade. When I attempted to work with them further, I was told by the salesman the offer the gave me was final and couldn’t work with me anymore on it. Even though the unit I wanted had been on the lot for over 300 days. Never even tried to negotiate with me at all. I was ready to buy, and was attempting to be a repeat customer against by better judgement since the first sale ha Lesson learnFound several units in Virginia like the one at this location for a cheaper price. Blessing in disguise! Hope this helps someone. Steer clear!***** update******Jacob, Sales Manager, reached out to me to explain what happened. There was a misunderstanding on the offer and what happened between me and them. As of today, 10/16, we have come to an agreement and I am purchasing a new Fifth Wheel from Logan and Jacob. This all happened due to Jacob being honest and working with me on the deal. End of the day, this ended as a good experience.
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October 2023 by Mary G.
Very friendly people here. TV parking permitted overnight, with a dump station and fresh water. RV. Store is well stocked.
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October 2023 by Kat R.
I no longer can recommend this place! Go ANYWHERE ELSE!! They no longer stand by their service warrantees. None of the employees seem to give a hoot about their jobs anymore. They were supposed to sell our RV and instead kept it for 2 months and didn't even list it, they did nothing! Then they tried to convince me to do work on it that had already been done. It is still supposed to be under warranty but now suddenly want me to pay them to do the "diagnostic" at unbearable prices and then "maybe the warranted will pay you back"! This is not what I paid for. I bought the best warranty they sell that is supposed to cover everything. Plus they never ever called me, I had to call over and over with no call backs. Picked it up yesterday and going to sell it through another RV place. Will buy our next one elsewhere too!!
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September 2023 by Benjamin Isenberg
From the initial outreach to picking up our camper, our experience was excellent. Guy Houseman was a great help in showing us a ton of campers and talking through options with us. He was very patience as we went in and out of campers discussing what was the best for our family. From the sales team to the service team everyone was a huge help in getting us our camper and helping us with upgrades to our truck. Highly recommend if you are shopping for a new camper.
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September 2023 by Gerald Stellar
We've been shopping for a new RV for the past couple of months and even though we have had bad experiences we have not given up. We decided to go ahead and give this particular Camping World a shot at earning our business and I must admit the experience was quite pleasant. We got to deal with Jake who was extremely professional in every single way he was not pushy and he really did what he could to try to make a deal with us. We ended up finding a unit through one of my wife's colleagues instead so we did not purchase at this Camping World but we would definitely be keeping them in mind for any future endeavors. If you want somebody that seems to be honest exceptionally knowledgeable and professional in every way I do highly recommend Jake.
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September 2023 by Kristin Hearp
Jake was amazing throughout the whole process. I highly recommend him to anyone who is looking to get more information on campers of all sizes. He has patience without being pushy. Go to Camping World and ask for Jake!!
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September 2023 by Brian Burke
Everyone was super friendly, courteous, and accommodating. Our sales agent Will let us enjoy the experience and was happy to answer any questions, and show us everything we we're interested in. 11 out of 10 experience.
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September 2023 by Rolf Lindenhayn
My wife and I stopped in at Camping World of Roanoke yesterday. We were greeted by Jack Andrews - Sales Associate. We have been considering purchasing some form of RV for a while now and have been unsure of what the best platform for our needs would be. We have been considering small, towed units but have realized that maybe something larger and self-contained (Class C?) would be better. We know nothing. Jack was very kind and patient and listened to our story to assess what might be best. He gave us a lot of information with pros and cons and showed us a number of vehicles with different layouts and prices. It was very hot outside and yet he patiently spent a lot of time with us even knowing that we were there for information and not ready to buy right away. He gave us a rough quote on the unit we liked best and provided financing and insurance options. Jack was very straight and honest in his opinions about various options. We have been to other RV dealers and found Jack to be the best to date! We will return when the time comes. Thank you Jack and Camping World.
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September 2023 by William Thompson
Stopped in today to get some information and look at a travel trailer or two. Jake, a sales associate, was extremely helpful and was happy to assist me. He took the time to listen to my requirements and discussed options before showing me a couple of campers they had in the showroom (which was also impressive!). He also mentioned some additional possibilities to consider. No high-pressure sales and he had sent the electronic sales information to me before I could get on the highway! We plan to be back once we decide on the model we like. Thanks Jake!
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September 2023 by Mary
Salesperson Will was very helpful and pleasant to work with. So was his manager Jacob. Everything went smoothly. They make purchasing a RV easy.
