Food Lion, a local grocery store, has been a popular choice for many customers in the area. The reviews suggest that the store offers a wide variety of fresh produce, as well as unique and hard-to-find items that may not be available at other grocery stores. The store's location on Electric Road is also praised, making it a convenient option for many. However, the reviews also highlight some concerns about the store's staff, particularly at the Grandin Road Oak Grove location. The reviews mention that the deli manager and workers can be quite rude and openly express their dislike for customers, which can create an unpleasant shopping experience. The manager is described as being "halfway decent" when facing customers, but then ignoring them or exhibiting a "mean girl hate their customers energy" when not directly interacting with them. Despite these negative experiences, the reviews also suggest that the store's organization, customer service, lighting, rewards program, and time-saving features are appreciated by many customers. The reviewer who mentioned the "best organization, the best customer service, the best lighting, the best rewards, the best buy one get one, the best time saver" seems to have had a positive overall experience. Overall, the reviews paint a mixed picture of Food Lion, with the store's product selection and convenience being praised, but the staff's behavior at certain locations being a significant concern for some customers.
I really appreciate how well-run this location is; they actually have enough cashiers to keep things moving! It’s clean and laid out exactly how you’d expect a Food Lion to be. Just a heads-up: because it sits in Roanoke City, they do charge the plastic bag tax. Remember to keep a few reusable bags in your trunk before... read full comment
December 2025
Food lion is the best grocery store! Fresh products, reasonable prices and excellent friendly customer service.
December 2025
I just want to recognize Bonnie the cashier she’s always nice when I go to her checkout line
