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August 2024 by Mark Harper
Slow as all get out
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August 2024 by Alex Doyle
They let me stand in line for 5 mins at the aisle for "pack plus", not telling me they were doing all the shipping stuff on the "printing" side. Multiple workers made eye contact with me and said nothing.
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August 2024 by TheVerucAssault
Setting up a "work station" that loses your work and doesn't allow you to pay in increments as you work is probably the worst set up you can do on your work stations that come here in a pinch. 0 stars if possible. Waste of time and money. Lost everything I was working on because it auto logs out.
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August 2024 by Josh B
I’ve been going to this store for a handful of years now and I’m always met with respectful and helpful employees. I’ve not had a bad experience yet. I noticed some of the bad reviews mentioned before me and had to go out of my way to provide a more updated viewpoint of their current operations.
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August 2024 by POST BMT
Disappointing experience. I travel all over the USA and periodically pull in to FedEx office to do a special print job for the tracks that I hand out. using the lightest card stock available. Just a tiny bit heavier than regular paper. And 99% of the time I never have any problems. But when I do, occasionally it gets jammed...... This place tried to tell me that card stock is not allowed on the self-service. If so why don't they post it as such. This place is trying to have it both ways. If it works for the customers they'll take the profits, but if it fails they won't give a refund. If they truly prohibit card stock on self-serve they need to post it as such. Not just make up a rule on the spot when they feel like it. Furthermore I've had other FedEx Office clerks use the fold-out trays for heavier card stock with no problem. But James I don't think James knows how to do it. So it gets jammed & I asked for a partial refund because he put the trays back in and it printed the rest on white paper which I did NOT want. He should have stopped the printing but he allowed it to continue. So it was actually HIS mistake that caused me five prints that I did not want. So he says he has to call his manager. He went to the back for a few seconds I don't know if he called or couldn't get through to somebody then he comes back up to the front talks to the other lady and whispers to her what he wants her to back him up for. All of this is for a measly $1 refund. And they refused to do it. It's called spoilage, and they can write it off. So when they refuse to do it, it's because they're being A- holes where the capital A . So James just decided he wanted to be an A-hole towards me. SHAME on you james ??. . But I forgive you . I come as a Christian evangelist and all I can do is forgive you no matter what. Whatever you're going through that makes you bitter to act that way towards me I forgive you and I pray for you. I ENCOURAGE YOU TO REPENT AND BE BAPTIZED AND I INVITE YOU TO ACCEPT JESUS CHRIST AS YOUR LORD AND SAVIOR. 93 not only the only way to current inner peace but also long-term internal life salvation and eternal life. And whatever makes you hate me, I can't do anything about it in terms of changing because I am who I am & that's a good person. I'm not perfect but doing my best and striving to be better everyday. So your hate towards me is something is a DEFECT in YOU. And another reason to accept Jesus Christ as Savior to grow in the faith. I could go on and on but I don't know if you will ever see this or read it or if you do whether you'll accept it or change so I can only pray that you will and I hope other people will see this and pray for James as well. ?✝️✝️?
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July 2024 by Heather Riddle
Perpetually understaffed, but the staff they have is wonderful.
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June 2024 by Ashley Hairston
only good thing is i was in and out in less than 10min, but i couldve been out quicker. there were some employees helping other cxs, but some were not. it took me standing around with a huge box for minutes before someone actually came over to help, and he was very disinterested, not answering my questions, and just ignoring me and ushering me move or do something. and maybe it was just me, because the people who came in after me were getting greeted and asked what they need. i would not recommend this fedex, just go to a different one in the city
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June 2024 by Jeff Todd
They printed a bulletin for our daughter’s weddings and we missed a typo. Came back expecting to have to pay for a new batch but they reprinted( very promptly) and did not charge us for them. Very pleased.
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May 2024 by Type Trauma
Waited at least 10 minutes before the lady stop conversation she was having with a customer then started to help them. While there was still at least 3-4 people waiting in line.
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May 2024 by Lindsey Epperly
Jody was amazing!!! Hands down Absolutely the best service ever!! ? thankyou Jody!!!
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March 2024 by Jim Dixon
If you pay with cash, count your change. I tried to pay with a card, but for ‘some reason’ the card transaction wasn’t working. So I offered to pay in cash and was asked if mostly ones was ok. “I’d have to go in the back and get more 10s.” I just trusted the guy and was shorted by several bucks. Won’t happen again.
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December 2023 by Karen McGuire
I have to say this is one of my favorite stores because they always go above and beyond. I create calendars for family each year on-line and pick up in the store. This year I picked a horrible template on-line and it looked awful...Veronica took the time to see if there was anything she could do to salvage the work I had done or I would have had to start all over. She was able to make the photos full page and printed a sample one so I could review and confirm it was what I wanted... And I got a call a few hours ago, I was in the store yesterday with the issue. Veronica said your calendar is ready for pick up. You can't ask for better service, professional, friendly and knowledgeable... I'll be back again next year if not sooner. Great job!!
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October 2023 by Kristi McClure
We worked with Veronica and had an amazing experience! We called for some last minute signs to be printed and she was super helpful, responsive and easy to work with. She made a stressful situation so much easier and we appreciated all of her hard help. I don't know anyone else to name in the store, sorry, but Veronica was amazing!
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September 2023 by Karen Martinez
The shortened version: This is the worst fed ex office ive been to by far. Total lack of customer service. Last time I was in town I went in person where it took way too long to do a simple task with a less than warm reception from staff. Im needing another small simple print job that arose while ive been here (i live 3hrs away) - trying to make sure they can do it before i drive there 20 mins each direction…Im currently on hold now for 16mins…still waiting
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September 2023 by Matt Janas
Tried to charge me $6.00 for a small box! Refused to ship my 2lb package in an envelope. Nope. Later dudes.
