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January 2024 by Michelle Rose
First off, this 1 star review should be zero. It is not directed at the staff at this location. It is directed toward their district manager and leadership in northern VA.I visited this store at 4:10 on Wednesday, 1/17. It was soon apparent that their heat was off. I asked when it would be worked on (it was so cold my hands and nose were turning blue during the short time I was there). I was told that home office controls when the heat is turned on. Headquarters is in the same state. They have been in single digit temps inside that building. It is colder than the outside.I tried reaching out to the number the employees gave me. It is the same number they use for issues. I was on hold for 23.48 minutes. Then, I was told by someone I couldn't understand there was nothing she could do about it. She just gave me another number and passed on the problem for someone else.Is this what we have to expect from Family Dollar and more importantly, Dollar Tree Inc?Take care of your employees. They keep the store clean and they're always friendly. They deserve better.
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November 2023 by Laura “Lottie'” Ruben
Wow, has this FAMILY DOLLAR, stepped up their game in All aspects in this store. Clean,neat,and stocked. You can actually push a cart through the store and pick up all your wants and needs. Might I, add the new young lady Kelly. who is Smiling and eager to help you find anything you need in the store. At,last I, feel like I can finally go back to picking up, and do shopping at my FAMILY DOLLAR STORE. P.S. In my opinion KELLY deserves a well deserved pat on the back,& a Raise. Way to go,Kelly! She's a keeper, FAMILY DOLLAR.
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November 2023 by Cort
Very clean store and Kelly was so nice. As a manager, Kelly has really stepped up and made that store look better than a lot of the other Family Dollars. I really hope she continues the hard work. It really shows. I believe it is really great to push your cart up and down a clear aisle. It's amazing really. Keep up the fantastic work!
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September 2023 by Kayla Musolin
Great store! Clean, well stocked and always open. The staff is amazing.
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September 2023 by kelly donald
Clean store nice employees
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August 2023 by Gary Osborne
This store looks great. The new Manager and Dev are doing a great job! This store has never looked this, good/stocked. Great job!
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August 2023 by Tashianna Crump
Ever since new management took over they are doing so much better. Supplies are always available and customer service is great ?
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August 2023 by Google user
This store looks great. The new Manager and Dev are doing a great job! This store has never looked this, good/stocked. Great job!
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October 2022 by Sharon Toliver-Hardy
This is a good store. However, the owners of the store do not seem to care about their employees, and exterior cleanliness. They have had a slab of wood in place of one of their doors for months. This store provides tons of service to our community but because of the location they have not fixed the door, it is an eye sore and laughable to others I am sure. They are in our community and willing to do business with us but are not willing to invest in our community by caring for their bldg.
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June 2022 by Tmaziing Starrs
Well stocked at this location
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February 2022 by Carolyn Lambert
It's a dollar store that I can always go in and find what I'm looking for.
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September 2021 by Daphne T.
It's okay. They have some pretty things.But not worth going back too.
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August 2021 by Ernest Morrison
Clean and good staff.
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August 2021 by Mary Brown
Didn't have what I was looking for Men's Slippers
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June 2021 by Genevieve Coffey
When I went by there they were closed!
