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February 2024 by Judy Hall
Trips to UVA hospital has had me renting a vehicle more than usual. I am never disappointed by the service I receive from Zane at the Williamson Rd. location. Everyone there is at the top of their game. Very pleased. Thanks guys!
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February 2024 by Tonja Hendrix
This is my first time renting a car from Enterprise.I have to say that the gentlemen at this location were so friendly and helpful from the time I walked in and when I returned the vehicle. I highly recommend this store and if I need another rental I will return to this location.
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February 2024 by Jeremy Bailey
They had my car ready for pickup and the staff was friendly overall easy process not as bad or complicated as I thought it would be.
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January 2024 by Keaton Beus
Got a rental through insurance with this location. My car repairs took longer than my insurance would pay out. The employees of this branch failed to inform me when my insurance had stopped paying and charged me 200 dollars without informing me. When I called them to ask about the charges they said they did reach out even though I had no call history or voice messages from them. They will not do anything to rectify the charges and now I have to eat the charge due to their negligence, incompetence and gas lighting.
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January 2024 by Chris Pressley
Great people. Very easy to deal with. My go to for a rental. Reccomend.
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January 2024 by Yvel Palacios
My company on my family trips
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December 2023 by Jean R.
i rent for a month at a time for work. Kudos to Damon and Sam for always making the pick up and return so easy. Job well done.
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December 2023 by Zach Emerson
Nobody gives the same answer twice between phone and in office and in office they’re rude and absolutely have no idea what is going on from minute to minute. Pick a different location or agency altogether if you have to.
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November 2023 by Charles Bowie
Perfect place and very convenient for renting a vehicle. Professional staff who make you feel comfortable through the whole process. Depending on the volume of customers you can be in and out in less than 20 min. I am one happy customer. Experience it for yourself.
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November 2023 by Will Soper
Try to rent you a car that does not have a panel without damage and a busted windshield. Won't even mark half the damage in the paperwork. Nope, just a way to charge you more in damage clames. Stay away.
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November 2023 by Chris Wilcox
Someone hit my car, and I had to put in for repair. My insurance company put me in touch with Enterprise Rent-A-Car. The experience was seamless from the time that I rented the vehicle to the time I returned it. THANKS ENTERPRISE!?
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October 2023 by Tim Norris
What a bunch of idiots, Told me he had a car for me no problem. Drove an hour to get there and they didn't even know I was coming. No car, no apologies. Just sorry about your luck. No, I'll get you one tomorrow, no, let me check another store. Totally worthless.
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October 2023 by CW. TERRY
Received 5-star treatment from this location. Damon was extremely helpful in meeting my needs to get a vehicle to accommodate my out of town guests for the weekend. I sincerely appreciate the customer service provided.
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September 2023 by Hurricane Wind Power
Anyone can take a reservation however having a car is the key part. Secondly the customer service sucks and they don't seem to careIf you expect csomething more than a blind transfer to the 1800 number don't waste your time with these people
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September 2023 by J O.
Our enterprise one-day car rental earlier this month from this location was completed in a timely manner and satisfactory. No issues with picking up or dropping off. The substitute for our requested vehicle was also acceptable. Office staff were knowledgeable. An overall good experience.
