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“Very friendly and knowledgeable staff. Willing to go that extra mile so that you are able to enjoy your shopping experience. Their staff are very passionate about helping the customer by giving you the courtesy of great customer service. Well mannered and enthusiastic in their approach. I definitely recommend this establishment to anyone that enjoys a pleasant and hassle free shipping experience.”
“Our destination for high quality weekly/Monthly groceries shopping list and also clothes are pretty good compared to prices. Add to it the gas price discount for members”
“The employees are very helpful, every single time I've been there if I couldn't find something someone was there to help, they are kind and friendly as well, I enjoy going to big lots, I plan on going there regularly as well.”
“Always can come in and get to what I'm looking to buy quick and be in and out in less than 20mins. Checkout lines are usually fast. A wide variety of items are sold here, not just clothes, including car accessories, shoes, toys, kitchenware, etc.”
“The store is under newer management but the shelf’s are stocked and the employees are great! Don’t judge a worker as rude he might just be different! This store is definitely getting better than it used to be!”
“Paul is very nice...miss Ben though!Store is always packed full of amazing things! Love their cheap prices!!! They still have $1.00 items unlike the dollar stores now”
“Wow, has this FAMILY DOLLAR, stepped up their game in All aspects in this store. Clean,neat,and stocked. You can actually push a cart through the store and pick up all your wants and needs. Might I, add the new young lady Kelly. who is Smiling and eager to help you find anything you need in the store. At,last I, feel like I can finally go back to picking up, and do shopping at my FAMILY DOLLAR STORE. P.S. In my opinion KELLY deserves a well deserved pat on the back,& a Raise. Way to go,Kelly! She's a keeper, FAMILY DOLLAR.”
“Actually left my phone and the store manager was awesome when I went to retrieve it. She had been listening to see if someone called so they could try to notify me.”
“Buyer beware. This is a great store, but they are hardly ever open due to one reason or the other mainly sewage issues. They have so many signs on the door you don't know if their open or not until the door doesn't open.”
“My Preferred family dollar out of the Roanoke area, if I can’t get to brambleton then This store is my first choice . Love the manager she’s always very helpful ✔️”
“I have been coming to this store since it has been built and I have never seen the store in such amazing shape as it is now. The store manager David is so courteous and helpful. He went out of his way to help me and I feel that he is a great aspect to this store. I wish more stores in Roanoke had such an attentive manager.”
“Terrific prices on womens winter boots, womens jeans and leggings, great selection on toddler girls clothing, toys, home decor, women's purses, men's jeans, men's winter jackets, men's Activewear, fleece lounge pants, bedding, and housewares.”
“They were closed down for lack of workforce. Not sure how long they have been opened now, but Cathy is one of the nicest people you will have a pleasure of helping you!”
“The store has really done a lot better over the past year. 2 years ago when I moved in the area this was the worst DG I have ever seen and I am pretty well traveled. Trash always outside, very rude employees, always out of stock, stuff just thrown around it was horrible. Thankfully someone decided it was time for a change and fixed it up nicely. Now if they can just get some good people that want to actually work and not steal or help people they know come in and steal it would be a great store for the location.”
“I am currently in Roanoke to train some stores for my company. The Manager, Lynn. was awesome!! I needed to stock up on some supplies for myself and the local store that I am working at. Lynn was extremely helpful and knowledgeable of where I could locate everything that I needed. I was in a hurry so she assisted me so I could find things that I needed in a timely manner. Lynn was was so pleasant, helpful and kind and as a faithful Dollar General customer, I was very impressed on how neat and clean this store was. I actually complimented her on on the organization and cleanliness of this store, based on the bad experiences at other stores.Just before I left we had a quick chat. She is an extremely responsible manager and cares about the store and the customers. Dollar general needs more people Lynn!!”
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“Large selection of quality things at value pricing. We recently purchased carpet and pad for 2 rooms in the house. Very happy with the money saved and the quality of the products.”