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June 2024 by Erika Sparks
James and the pharmacist are extremely professional. I needed medication transferred and filled from another pharmacy and they made sure it was done. James went over and beyond. I am so happy this is my pharmacy, I recently moved from New York where everything is so complicated and the people are so rude, it is so nice to have a breath of fresh air. Everyone Is just pleasant and professional at this CVS?
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June 2024 by Victoria Williams
This by far the worst pharmacy ever. The male that works there is soo rude and cuts you off when you talk or ask questions. He also gets very condescending and treats you like a burden if you don’t understand something. By far the worst customer service I have ever experienced at a pharmacy.
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May 2024 by John Ewald
Terrible service
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April 2024 by Dustie
The arrogance of the male staff here from the techs to the pharmacist is off the charts. I only say male because when I’ve had interactions with the female staff, it was a completely different experience.
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April 2024 by Nora Winter
In the past I have had a lot of issues with cvs pharmacy. However, I have had a few people now go above and beyond to help me in recent months. I have also noticed they have hired a few people who have all worked in a timely manner to help. I am hopeful all of them keep working there! Thank you.
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March 2024 by Scarlett Maybank
I am not one to review, but this pharmacy is so TERRIBLE that I feel that I have to. The people who work here are the most rude and inconsiderate people I have ever come into contact with. I have NEVER been treated with such disrespect. I am finally switching to Kroger and getting away from this horrible pharmacy. DO NOT DO BUSINESS WITH THEM! I wish I could give them zero stars!
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March 2024 by Trisha Walters
Worst customer service. The staff is extremely rude, condescending, uncaring, and incredibly unhelpful and I absolutely dread having to ask a question because of the way I will be talked to. Unfortunately this is not just a one time instance that has brought me to writing this review. It has been numerous times being treated so awful that I finally had to review this terrible staff so that hopefully I can help someone else from being treated this way.
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January 2024 by Kristin S.
Worst pharmacy. Staffing is horrible. Hours are changed without notice. Pharmacy sat on a Rx for 24-hours (I could see it was in process on their app) and the excuse for not having it ready was "we iust received it". Even though this is the most convenient location for me, I have driven 15 minutes out of my way to go to a different pharmacy just to get service after being beyond frustrated with this location. It would be great if they're corporate office would come in and overhaul this location. There is a community here that needs better.
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December 2023 by olivia irvin
Girl helping me on the phone was rude and practically hung up on me after she answered my question.
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December 2023 by Dj D.
Staff very friendly; Always willing to help customers; shelves always stocked; pharmacy never disappoints!
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November 2023 by Samantha Hill
I've never been so rude to by anyone. I asked a question about an RX and was cut off. " you need to call your provider " very short and ugly. I don't ever want to use the Brambleton CVS again!Samantha Hill
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October 2023 by Bob Long
Worst customer service in the industry, completely detached and uncaring.
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October 2023 by Brande Mullis
Some of the rudest pharmacy staff that I have had the misfortune to have to attempt to communicate with. 0/10...would not recommend.
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October 2023 by Connie Long
I have been a registered nurse for 43 years and I have never experienced this degree of cold uncaring detached customer service, especially in the health CARE industry! The employees do not make eye contact and reply in rehearsed phrases like robots. They do not attempt to help with problems, but advise you to call the insurance Co or Dr. They would not help expedite my pain medication after surgery and yet sent multiple texts to tell me they received the order. They told me to come back in 1- 2 hours to get 8 pain pills while I was in agony. I have had hundreds of negative experiences with this pharmacy while I was waiting to change to Kroger ( my employer had me tied in the aetna/ cvs monopoly)I am done with them now and transitioning to Kroger. FREE AT LAST!!!!
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September 2023 by Mary Clifford Brewer
Great selection of makeup and skincare, rarely out of stock. Great same-day photo, too.
