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February 2024 by Brendan Johnson
Manager Nunez had no problem "breaking policy" calling me as the only verified user to add multiple lines to the account for commission, but when my wife needed to replace a sim card for me, she was unable to due to policy and couldn't call me to verify (since no commission). Prior transaction with adding lines was a nightmare and added a bunch of fees and bills that should not have been charged, but was told there was nothing they can do.
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February 2024 by Brendan J.
Manager with last name Nunez had no problem "breaking policy" calling me as the only verified user to add multiple lines to the account for commission, but when my wife needed to replace a sim card for me, she was unable to due to the same policy and couldn't call me to verify (since no commission). Prior transaction with adding lines was a nightmare and added a bunch of fees and bills that should not have been charged, but was told there was nothing they can do.
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December 2023 by Fred Shoup
Great people to deal with
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November 2023 by KISHA SMITH
Steven R. Is the salesperson that we had, He was rude and very arrogant. He acted like he could fix my phone. However, I had to go to another store to get my phone fixed because he had no idea what he was doing.
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October 2023 by Vickie Perry
Don't even bother! Worst customer service ever, reps. know 0, don't speak English, don't know phones they sell!
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September 2023 by Melissa Mason
Prices are not accurate with what's posted and waiting to be helped is a long process. Not enough help
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September 2023 by CW R
Phone service itself is good and the people at this location were nice. The 3 stars is because of crickets hotspot service. Watch them. They're ripping everyone off on their hotspot data usage. Saying you've used all your data, when you really haven't. Trying to get you to purchase more
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July 2023 by Garrett E. Martin
Was way too busy for one staff member. The prices on glass was about 3 times what it should be. Brightside, salesman was very friendly when he wasn't having to answer the phone or other customers
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May 2023 by Angela Stilwell
Had it was liking it but I went today and couldn't get the help I needed . The female there said I was lied to by the company and I want services back on the reconnection fee was 38$ not what I was told . I said forget it I'll switch company's. I don't want to be with a company that lies or treats you badly
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May 2023 by Carolyn Finney
I cricket wireless they got great deals on phones.
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February 2023 by Autumn Neeley-Costen
I walked in and the lady was very rude and sounded like she didn’t want to help me. I have never been treated like this at this location. I hope it doesn’t happen to anyone else.
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February 2023 by Barri Woodard
Avoid this store at all costs. The salespeople are rude, unhelpful and will 100% sell you a phone for one price claiming it’s one thing while giving you a lesser device then refuse to correct this. 1 star is beyond generous for this place. Again, if you’re a Cricket customer or potential one, avoid this location at all costs.
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January 2023 by Noelle “Batykefer” Tabor
Workers were not the most friendly. Reeked of weed.
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December 2022 by T2G -veteran YT
They can’t ever take people that are paying their phone bills first expect people to wait an hour just to pay a phone bill . They wanna help the Mexican people first before anyone
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November 2022 by Jesica Carolina Delcid-Nolasco
Horrible place. I came with my bf to pay the phone bill and instead of helping us and being polite they were decorating for Christmas and screaming at us when we came in. This is not how you should treat customers at all. we will be switching to another line service!
