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October 2023 by Tonya Black
Everyone is always friendly & great prices on cigs
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June 2023 by Synergy Web Systems
Cloud 9 is a great place, I've been buying all my vape juice and equipment from them for years. They're always very nice and knowledgeable. I've had to go to a couple of the "tobacco stores" When I couldn't get here and people had no clue what they were even talking about.Go to cloud 9, they have better products, better juice and more knowledgeable people.
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September 2022 by Chris Martinez
Unfortunately I purchased a juice from there that tasted out of date or spoiled or something I barely used a quarter of a tank Had a receipt and everything And nothing can be done Mind you I spend 50 to a $100 a month there Well I guess Lesson learn Definitely not good customer service Because me as a customer was never right I didn't even want my cash back I just wanted some juice that was good Still couldn't do anything With all that being said I won't be back Guess I'll have to find another vape store that's more consistent
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August 2022 by James Williams
I am new to Virginia, I was looking for a new vape as well as oil since I moved here and Angie was extremely helpful, Angie was able help me find the perfect vape and oil at the best price.10/10 would recommend to enthusiasts and newcomers alike
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August 2022 by Timothy Mundy
Open on weekends. Friendly people. Anything for vaping they have it all.
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July 2022 by Sierra Etue
Excellent service and products
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July 2022 by Gary Grant
Tons of good juice! Really helpful/knowledgeable staff!
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March 2022 by Tahlia Yasharahla
My favorite tobacco/vape shop in Roanoke! They have pretty much any and everything you need for smoking and vaping. Best prices in town and the quality is legit! Only place I shop since they opened??
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October 2021 by Melissa Archer
I absolutely love this vape shop. They are friendly and have a great selection of juice and vapes
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September 2021 by Beth Ashbaugh
THE BEST VAPE STORE IN ROANOKE, VA!!! Sherry and Celeste are freaking great!!! They definitely know what they're doing when it comes to customer service. They have a huge inventory on everything. I can be very indecisive when trying to buy vape juice, but they are quick to help me find what I want and/or recommend a flavor. Cloud 9 is the ONLY vape store I shop at!
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August 2021 by Missy Gregory Secrist
Went in today for the first time and I was impressed. They have a good selection of just about everything. The lady working helped me and was friendly. Cloud 9 will be my new go to. Nice job, Mark and Angela very nice store!
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August 2021 by K O.
The staff is nice and the pricing is about the same as anywhere else. The problem I have is that they push their own branding of juice. They have these little bottle that the sell for $5 which is an attractive price. They also have a good selection of flavors. So I bought a few different flavors and I have to say that they are all garbage. They have strong chemical taste. They are not something you would want to vape on all day. The banana bubblegum taste live cloves or potpourri. The baja blast which I was really excited about taste like some kind of cleaner. The worst part is I had to sacrifice a few coils to try these juices because there is no way that the godawful taste of these juices will come out of them. I think I will go somewhere else tomorrow and get a name brand juice.
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July 2021 by Sherman
Great selection, knowledgeable service. Juice prices are high but that seems to be the norm around here due to tax. Coils should be discounted if you're buying a whole box.
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June 2021 by Jon Brewbaker
Awesome vape shop the young lady that is there is very helpful and will tell u about anything in her store.Great place if u vape
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April 2021 by Lemuel Webb
Love this place. Ask for Celeste!!
