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January 2024 by Stacey Corbitt
They did a great job!! My car looks brand new!! Great communication!
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January 2024 by Eliel Marquez
Incredible experience with Caliber and specially, Derek Chapman. From the inspection through car delivery, I was kept in constant loop via texts and was sure my car was going to be restored properly. Timeline expectations were set and everything was smooth sailing. Very happy with the repair. They went above and beyond washing my car and making it look so nice and shiny for my pickup. Cannot recommend this location enough. Thank you, guys!
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November 2023 by Daphne Winters
Insurance chose this place for auto body repair, everything looked great, but they couldn’t get the rear detection system to stop giving an alert when I got in the car saying it wasn’t working. But assured me everything else was working fine. I took it to the dealership and they found the rear wiring harness was shattered and they had to replace it. I’m not sure why caliber wasn’t able to assess this problem and correct it.
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November 2023 by Jerrica Moyeno
Derek Chapman did an amazing job with my car. It was ready so fast and looks brand new. The customer service in the office was stellar.
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November 2023 by Steven Richards
I would do the shop again. Good work, good calibration of frontal radar, good communication by text. Repairs were timely
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November 2023 by Tampa Freeman
This would be my first time having to leave my vehicle in a repair shop. I was not certain about what to do. They are very friendly, personal, and helpful.
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September 2023 by ADEDOKUN KAZEEM
Thank you for you service provided by Caliber Collision my car looks like new one.
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September 2023 by Ashley Kirkland
Best customer service I've experienced with a car repair shop. Caliber kept me in the loop daily about the status of my vehicle and returned it to me completely clean.Services: Painting
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August 2023 by David Burkholder
Derek and the entire team was excellent in customer service, frequent communications and updates, and getting our vehicle looking like new again.Service: Body & Trim
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August 2023 by Christie Jackson
Everyone at Caliber Collision was super helpful and friendly. They provided me with updates from my initial drop off until which time my car went to detail prior to pick-up. Caliber Collision made me comfortable with choosing them for my car repairs.
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August 2023 by Emily Crawford
They did a wonderful job! My car looks great. Derek was also very nice and did a great job keeping me informed throughout the process.
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August 2023 by Corbin Towles
Done a week early and ilmy truck even looked better than when I bought it. If you have questions or concerns they are fast to respond with an answer and they live up to "leave it better than you found it".
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July 2023 by Gavin Manning (Six5tringer)
Great service and repair team, management seems very organized and I have no complaints, very pleased and respect how well they are doing their job. The people I interacted with were great. Dylan who I believe is the manager was reaching out constantly and updating me throughout the whole process, and the front desk worker, didn't get their name was very polite and helpful. Appreciate yall greatly. Was in a hit and run and now my charger looks brand new again, if I get a response from the owner or manger and yall would like me to remove the name for personal reasons please let me know.
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July 2023 by Robert Cooper
We came to Caliber Collision on Franklin Road in Roanoke to ask about having the front emblem on our Sonata, which had come off, put back on. The Service Manager, Derek, came out, took a look at it and ask if we had a few minutes and he would take care of it. Within 20 minutes, Derek had completed the job and sent us on our way. My wife was extremely happy. For Derek to take the time to do this for a customer who just pulled up on his lot was unreal, especially the way customer service is today. We will definitely send anyone needing any type of Body work to Derek at Caliber.
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June 2023 by Gina Cielski
Someone hit my car, and this was one of the body shops to get it fixed at through their insurance. They had good reviews so I gave them a try.. they said 10 days to get my car fixed but it only took 8. They kept me updated on the progress of my repair and returned my car fixed AND cleaned!! Very happy with my experience. Definitely recommend.
