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February 2024 by David Skole
Great doctors and staff.
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February 2024 by Cassidy Parks
***EDIT: Dean the manager reached out personally and informed me that they work with a 3rd party for cremation services. Although they do have an example of the urn in the office, they do not have a digital option for folks who book over the phone or online chat. What I received is also WILDLY different than what they have as an example in house. Deana assured me he will be reaching out to the third party to understand why they changed the urn option. I also want to note I received the kindest gesture from Brandon Animal Hospital. A condolences card signed by every staff member (who also each wrote a kind note about our pup). This was such a lovely gesture and I appreciate the kindness.Dean was so sincere and empathetic in his email and it is something I am grateful for and he handled the situation with such grace.***—Dr. Wilson is absolutely incredible, we weren’t patients there long because we had to put our sweet girl down. Dr Wilson came to our home and made it so personable and it was exactly what we needed. Throughout my pup’s care she was so kind and empathetic to our situation. I would recommend this place for your pets services and would absolutely recommend Dr Wilson.However, I did have to take 2 stars away. When we were told about the “packages” for the cremation of our pup, we were told the premium package included “an urn with the animal’s ashes and a clay paw print”. One would assume that the urn would be a nice actual looking urn, with curves, ornate top, etc. and the clay paw print, one would assume it would be your pet’s paw print, something to remember them by…nope. The “urn” was a tin can with rainbows on it, it looks like something from the dollar store and the clay paw print was a generic paw print with (I’m sorry) an very tacky, singular rhinestone next to it. The thought is sweet but for $128 I expected something much nicer to memorialize my fur baby. I came home in tears and my husband ended up buying a box on Amazon and getting a plaque customized for it. We shouldn’t have had to do this. I’ve included a picture of the “urn” and paw print.
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June 2023 by Laura Ruben
Me,& my MA have been going here for years now and I can't imagine going anywhere else for my pets care. Ms.Wilson, took care of our precious dog, for over 19years. She, and her staff went above and beyond all measures until Belle met the RAINBOW ? Bridge. We now have 3 cats 1 whom has recently met and jumped over the RAINBOW ? Bridge to be with Belle. Ms.Wilson and Everyone else is so kindhearted and always puts you and, your beloved one first priority. We love you guys. Ruben and Ms.Tawney
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May 2023 by Debra Pardue
My kitty has had a chronic gastro issue and Dr Wilson has worked with me to come up with a plan that is helping her and is as cost effective as possible. This lady on social security really appreciates that! Staff there is very caring, helpful and easy to work with. I appreciate them as well. As for Rainbow.....well, not so fond when she has to get a shot!
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May 2023 by Frances Phillips
This has been my vet office since I moved to Roanoke eight years ago. They are small, privately owned, and are clearly in this profession for the right reasons. They won me over the first time I went there when my cat developed a UTI. Any vet can give your cat vaccines. Not every vet goes the extra mile to ensure that you are equipped with the tools you need to help your pet through a health crisis. When that cat was put to sleep, I received a condolence card in the mail with loving, personal anecdotes about him from the office staff. With my current cat, when I have had a medical emergency, they will let me drop him off and work him up, even without an appointment, to make sure he gets the care he needs. They have won my life-long loyalty, I cannot speak highly enough of all the staff, from front office onward. Bottom line: they treat your pet like it were their own, and you can’t ask for more from your vet.
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May 2023 by Brandy Pickering
I love Brandon Animal Hospital. They were very helpful and friendly. I bring all my animals here and I will continue to. They are all so friendly. I couldn't ask for a better staff and team to care for my animals.
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April 2023 by Keshia Sequoyah
We've been looking for a vet in the Roanoke area for over a year, and finally we've found our vet! A small, well established practice; the staff is super friendly and helpful. Our doctor is super nice and patient. She took the time for our dog to calm down. Dolly was super nervous, but after some soft talking and many treats, she was perfectly at ease. Plus she didn't try to push any unnecessary tests, or products on us.
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April 2023 by Wendi Hester
Thank you so much for getting my fur kids in and taking care of them so much appreciated. You all are so very kind and understanding. 10 stars if offered.
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January 2023 by Pontala Vasconcellos Moreira
Dr. Wilson is amazing. Great people
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December 2022 by Vanessa Wright
A big thank you to the entire team at Brandon Animal Hospital, especially Angela for fitting me in, Rose for magically calming my terrified cat, the wonderful woman that cleaned my cat up after he had an accident in his carrier, and Dr. Farthing for tending to my pet's health in a caring and professional manner!The office was clean and comfortable, the knowledgeable staff was prepared for and serviced my appointment on time and efficiently, while taking the time to address my concerns and answer my questions.
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December 2022 by sonya parker
I can only say good things they go out thier way to help animals..even when i didnt have whole bill! They truly love animals !!! Greatful for them
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September 2022 by April Elkin
Great hospital, Dr Wilson is the best vet to leave my pet (Macie) with. She will be well taken care of.
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September 2022 by MELISSA TREVEY-BOITNOTT
Dr O'Dell & Dr Bailey and the staff are the Best. Truly dedicated to their profession. They are like taking your child to the best pediatrician. z
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August 2022 by Sharon Bolles
Very friendly staff, Dr. Wilson is wonderful, thorough.
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August 2022 by Elizabeth Hally
They're always wonderful with our cats and everyone is so friendly. Cannot recommend them enough!
