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September 2024 by Dylan Broyles
Went in for an initial appointment, the vet arrived 40 minutes late for the appointment and never once apologized for the wait. The older vet assistant was being nonchalant about how her two dogs get into frequent fights. The younger Vet Tech/Assistant was the only professional in the office.
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August 2024 by Sheryl Griffith
The office has a lot of patience and kindness. Explains everything every time.
Love ever, Doctor ❤️. My dog is not the best patient, but they are so kind to him. He behaves for them. Awesome employees
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May 2024 by Sadie Hazelwood
Vet is fine, the business as a whole needs to work on their communication.
Firstly, while I've heard that they don't allow you to use outside pharmacies, I haven't had this problem. I have however, witnessed the lengths they go to to try to make it too difficult for you to use one. If we want to use Chewy's pharmacy, they make you wait a few days for a paper prescription that YOU have to mail to Chewy.
Secondly, when they don't have something, they don't tell you how long it will take for it to arrive. In this case, the prescription medication needed to let my 12 year old dog with DCM BREATHE properly, was not available in liquid form at their facility. It took forever to arrive, my dog ran out of meds, they were impossible to get ahold of, then when I finally got a hold of them the DAY HE DIED, they were rude in the most pitiful way, even offering me the number to Oaky's BEFORE HE EVER DIED.
Attached is a more in depth description of my experience. It was horrible. Do not bring your pets here. Get a second opinion. Use someone kinder.
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May 2024 by t
Lack of communication about a dogs medicine caused it to pass away, truly disgusting behavior, and horrible customer service as well, everyone who works here should be ashamed of themselves, I wouldn’t recommend this vet to anyone even if it was free. If you’re reading this do yourself and your furry friend a favor and never trust this place with your animal!!!
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March 2024 by Clara Spence
Best clinic in Roanoke in my opinion! Always super kind and informative, and have always taken great care of my gremlins. The prices are extremely reasonable for services rendered.
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December 2023 by A S.
Love Dr. Ericka! I was able to get in quickly the 2 times I needed to bring my cat in. We thank you for taking care of him!
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November 2023 by Anthony Bellavia
Great place. Professional and knowledgeable. Took care of our dog for her entire 15 years of life. We love all of them and they loved Bailey.
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October 2023 by John Pruitt
Great people who give great pet care.
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October 2023 by brittany byram
We love brambleton vet!
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October 2023 by Jeff Turner
They love Rufus and take great care of him. Highly recommended
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October 2023 by Alma Walker
The only vets I trust with my pet! He loves going there.
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October 2023 by Robert Nikolich
The staff was Soooooo Kind & compassionate
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October 2023 by Jeff Shockley
Great staff
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October 2023 by Kirsten Turonis
Wonderful care, thorough and good bedside manner. The hospital does good boarding which is downstairs so pleaae note there is barking inside pretty much at all times so I wouldn't bring a skittish animal. But the boarding is good and they have a nice fenced in little park for them out back. Trust boarding an animal at a vet for sure.
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September 2023 by NikoLina M.
I am SO grateful for them! My Dane was yelping in pain out of the blue yesterday and I was super worried about it. He kept whining when getting up from laying down and was shaking while sleeping, sitting and was not himself. I called 3 other vets within 5 miles of me and they all were the same "sorry, we don't have any openings for new dogs for another 2 weeks." UGH!!!!! But Brambleton Vet said "we can squeeze him in today!" THANK YOU! When we arrived the reception area was clear, clean and the vet tech was understanding when my Dane was super nervous. She walked us to a room and was totaled patient with my dog. I was so worried that he would be stressed out even more when the Doctor came, but Dr. Sisk was so patient and great at handling my nervous fur baby. I am happy to report that my dog is on the mend and they were so accommodating in every way. We moved to the area about a year ago and honestly, I had put my dog's vaccinations on pause because every time I had called a vet in the area, they were 2-3 weeks out at best. Once I had called for an emergency because my dogs tongue had split and this other vet (and 3 others) STILL said they couldn't get him in for another 3 weeks! If you are new to the area give them a try! Tell them Sole (so-lay) the Great Dane sent you!
