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August 2024 by beth gray
I had the BEST and EASIEST car buying experience of my life here. In particular Bryan x 2 and Adam Rutledge were a dream to work with. They put me in a vehicle I never even would have considered and I love it. Highly recommend this crew for your next car-buying experience!
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August 2024 by Tiffany Creasey
I had the best experience ever buying a car Adam was very knowledgeable and extremely helpful. I will definitely return.
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August 2024 by Katherine Londos
We highly recommend Adam Rutledge at Berglund Luxury Roanoke. We just purchased a certified preowned Volvo and had a great experience at Berglund — Adam made the entire experience easy.
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August 2024 by Mark Schueler
Adam was extremely helpful, courteous and very thorough. He paid great attention to detail. Also very personable!
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August 2024 by Tracey Osborne
We recently purchased an infiniti Q60 and I am thinking it’s the best purchase we’ve made! We had a wonderful sales experience and we can’t say enough about the great salesman we had. Adam Rutledge did an amazing job and was so easy and nice to work with. If you’re in the market for a new vehicle please go see him. You won’t be disappointed and he’ll fix you right up!
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August 2024 by Renea Hight
My husband and I just recently bought a Honda Accord from Berglund. Adam Rutledge was our salesman!!! He was absolutely wonderful to work with. We’re truly blessed to have met him and deal with him ?♥️
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August 2024 by Chad Wall
We had a great experience with Carol Thompson. She was extremely knowledgeable and understanding. She helped us pick out a car to meet our needs. She was not pushy, and assisted us with making the best decision.
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July 2024 by Wilbert Miller
It was a pleasure working with sales representative Adam Rutledge. He is very knowledgeable of the Infinity line of cars and took the time to answer all of our questions on multiple visits to the dealership.
We purchased a QX60, and he was very patient with us and took the time to demonstrate all of the great QX60 features for us multiple times. Plus, he even offered to do it again whenever needed.
In fact, the entire staff at their Berglund Luxury Roanoke dealership are wonderful. Thank you very much!!
Highly recommended!!
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July 2024 by ricardo stovall
Adam Rutledge was awesome, very knowledgeable and very pleasant to do business with; answered all our questions and offered any future assistance if needed, 5 star .
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July 2024 by Angela Ogden-Miller
I have to give a huge shout out to Adam Rutledge. Adam is a great guy to work with. Reach out to Adam if you want exceptional service.
Thank you Adam!!
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July 2024 by Ef'Anne Strumpell
The product is consistently outstanding. This is my 3rd Infinity I have owned and never disappointed. I was very impressed with Adam Rutledge our salesman. Very professional and great customer service.
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July 2024 by Steadman Mclean
Adam Rutledge was very helpful, he make the process of purchasing a new car very effortless. Thank you Adam!
Steadman Mclean
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July 2024 by M Bunting
I normally don’t give reviews however I feel this is much-needed. I’m one of those individuals who drive their vehicles in the mud so I took a chance on coming out today to visit Berglund Infinity of Roanoke. I’m so glad that Adam was the individual who greeted me and who has been in touch with me for the last 2 to 3 weeks even though I did not purchase today. Rest assure I will be back. His customer service was impeccable he did not rush you or force anything on you and understood your situation. Adam keep up the great work. Welcome to this side of the world, thank you and I will be back!! Thank you again, Melinda
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July 2024 by Teo Grochowski
7/23/2024. Significant update to follow. Stay tuned.
Would have given zero stars if possible. Despite having bought my MB via this dealership years ago (not Berglund then). Be warned that their policy is to refuse serving MB's older than 10 model years. I'm stuck with a dead vehicle in my driveway less than 2 miles from the dealership that had previously provided service but the current ownership has politely advised me to go elsewhere. Contacted MB corporate. They, in turn, reached out to the dealership and were given the same rationalization I received. Any chance of buying another MB via this dealership just flew out the window. For the record, I buy not lease and keep my vehicles maintained and running. Never encountered this before with MB or other brands.
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July 2024 by Sandy Warren
Adam Rutledge Is greatest. He took care of all paperwork, and set up all apps on my new QX 60 Infinity. Had delivered to my door. Thanks again for all you done
