-
February 2024 by Clark S
The staff was friendly and very helpful. We were fit into the schedule same day to see our gerbil. This seemed like a very well run veterinary office. Thank you!
-
November 2023 by Charlie Emanuelson
They have been incredibly helpful in caring for our pet mouse. I recently received a call, well past closing hours, from Dr. Stewart about results that just came in and I was in stunned that he cared that much to update us that night. Wonderful veterinarian and wonderful nurses.
-
October 2023 by Jay Thomas
Dr. Stewart has been the vet for my exotics since before he opened his own clinic- he stays current and I fully trust his opinions. Also much appreciated is the compassionate nature of the care he and his staff have given my companion critters. Definitely recommended.
-
June 2023 by René Settle
Absolutely amazing visit for my pet rats Jack and Ennis. Everyone was just awesome to talk to and made it a lot easier on me, a new pet owner, to understand what I need to do for medications for my babies. I really enjoyed talking with Dr. Stewart who was upfront about cost and the potential dangers. The technicians were also just incredible and the one gentleman who explained things to me when I first got there was so polite.
-
March 2023 by Hannah
Dr. Stewart and his staff took amazing care of my ferret while I lived in Roanoke. I appreciated how they took my concerns seriously and did everything they could to diagnose and treat my ferret during every visit. I always felt like my pet was treated with the same importance as a member of the family. I have unfortunately moved away from the area and have not found an exotic animal practice with the same quality and skill. However, I will always be thankful of the care my pet received while I lived in Roanoke and how it undoubtedly contributed to my ferret living a long and happy life.
-
March 2023 by pj biros
I can't say enough about Dr. Stewart and his team. He has taken my bunnies on multiple occasions for same day emergencies even though they were very busy. Dr. Stewart helped me as I said goodbye to our sweet 7 year old bunny and did everything he could with her during her last few hours of life and even stayed with her during the night and kept me updated so I could come and say goodbye. It is so hard to find an exotic vet that truly cares and understands especially during emergencies. Donna ( I think is her name) is always so sweet and caring at the front desk. If you have a bunny or any other pet, I can't recommend Avian and Exotic clinic enough.
-
November 2022 by Violet Swann
They would not return my pet to me until my partner dropped everything at work and called them, even though I gave them the authorized payment when I dropped my pet off. They implied repeatedly that I was trying to pay with a stolen credit card. The slim chance that they might not get paid was their biggest concern. They care about money, not animals.Even after my partner called the vets office, they still claimed that I hadn't paid and they wouldn't give my pet back. This is after they told me that my pet might only have a couple months to live. The whole experience was terrifying and humiliating. They treated my sick pet like collateral.
-
November 2022 by Robert Moody
Dr. Stewart and his team took wonderful care of my pets and has always been available to answer any questions I've had. A wonderful clinic and my pets thank them for all they've done.
-
September 2022 by Lexi Wiley
Dr. Stewart & his team took wonderful care of my leopard gecko! I had taken my gecko to a different vet three separate times for shedding issues and they kept telling me that he was fine and the shedding issues were normal (which I knew wasn't the case). Immediately upon receiving my gecko Dr. Stewart knew what the underlying issue was. It had gotten to the point where there were several other complications and he had to stay the night, but when I picked him up the next day he looked like a brand new lizard. He not only looked better, but I could tell that he felt so much better too. It is obvious that Avian & Exotic really cares about the animals and educating owners. I was also shocked by how affordable the services were considering that my pet needed fairly extensive treatment. I'm so grateful for everything Dr. Stewart & his team did for my gecko!
-
September 2022 by mark bain
A family member had an elderly cockatiel that needed surgery. Age related issues demanded certain extended care to make sure the bird could endure surgery. Tweety the bird passed away prior to her surgery, but I was very impressed with the effort Dr Stuart and his staff put forth to save a life. They go all out to care for your pet.
-
August 2022 by Corina Lawson
Some people just know right from the start how to bring joy to one another's heart. Some people just know how to love and to give and they do such nice things everyday that they live. There always a blessing we're ever they go. It's a sweet way of life that some people just know. Thank you all for everything you have done for my sweet baby Bubbles,,, Now she may rip
-
July 2022 by Autumn Michele
Avian and Exotic is an amazing vet clinic. While my two guinea pigs were still around, they went above and beyond to get them in for emergencies, get them in for their regular semi-annuals, and provide me with the best care plans for my aging fur babies. After any appointment they would call to check on the girls, and even Dr. Stewart himself would call to update me on lab results or how to manage their illnesses as they aged. Today we unexpectedly lost our last of our girls after loosing her sister not two weeks ago. Thank you to Dr. Stewart and staff for always treating my babies like one of your own. I cannot recommend a better, more loving clinic than them.
-
July 2022 by Deloris Thurman
What a awesome group of caring people. They truly care. They took very good care of My Guinea pig And took time to make sure I completely understood how to care for him when he came home. This was our first visit but I felt like I had been a regular there for years.
-
May 2022 by Gabrielle Stengele
This vet is far better than any other common vet I've been to. I recently got a hedgehog, which is the first pet I've needed special care for, and I wanted to get her established and checked to make sure her health was good.The nurses were very patient and kind and Dr. Tvede was incredibly sweet and knowledgeable. She was engaging, personable, and was able to provide a lot of information, resources, and more. My little girl enjoyed her visit very much and was happy to spend time with such wonderful people.Thank you for your care, staff! I'm happy to be working with your group to keep my little hedgie happy :)
-
April 2022 by Melissa Bailey McSherry
awesome customer service and great with all pets. They truly care ❤️
